Team Member/Customer Service

Customer Service Associates

Cruzin Express Car Wash is an exterior express car wash based in Baton Rouge, Louisiana and we are accepting applications for part-time or full-time positions for Customer Service Associates. If you are interested in a fast-paced and hands-on job, please apply here, or feel free to stop by the location and apply in person. College Students are encouraged to apply. We will work around your schedule.

Purpose of Role

Support the ownership and management of the carwash by executing company objectives and standards in the operation of the carwash while ensuring a high level of customer satisfaction.

Key Responsibilities

• Provide outstanding customer service at the point of sale by following company guidelines and recommending the best wash or membership package for the customer to provide the customer with the best wash experience.
• Provide outstanding customer service in the loading area by following company loading guidelines to provide the customer with the best wash experience in the car wash tunnel.
• Provide a great experience to the customer in the vacuum lot by following lot guidelines and ensuring the property remains clean at all times.
• Execute opening and closing processes.
• Cleaning and organizing all parts of the car wash.
• Any and all other responsibilities assigned by the management team.

Experience and Skill Qualifications

• Excellent customer service and people skills.
• Ability to work a flexible schedule including opening, closing, and weekends.
• Ability to learn and operate all machinery.
• Ability to stand, sit, walk, kneel, and carry heavy items.
• Ability to work in outside weather elements such as cold, heat, and precipitation.

Personal Attributes

• High School Diploma or Equivalent
• Focused on achieving results.
• A passion for people, including employees and customers.
• Good judgement
• Ability to accept review.
• High standards of work ethic and productivity
• Flexible availability, including evenings and weekends.
• Must be friendly, outgoing, and customer service oriented.
• Must have a resilient positive attitude and energetic personality.
• Able to work effectively and be accountable under minimal supervision.

Benefits

• Competitive wages
• Paid time off for full-time employees
• The company provided uniforms.
• Free car washes
• Flexible schedule
• Comprehensive training
• Active and energetic work environment
• Work for a locally owned and operated business.

Starting Pay

$9.00 -$12.00 per hour for Part-Time / Expected hours: Part-Time 20-25 per week.

$10.00 -$13.00 per hour for Full-Time / Expected hours: Full-Time 40-45 per week.

If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you. Join our team and be part of creating a memorable car wash experience for our valued customers.

Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on business needs.

Job Types: Full-time, Part-time

Pay: $9.00 - $13.00 per hour

Expected hours: 20 – 45 per week

Benefits:

• Employee discount
• Flexible schedule
• Tuition reimbursement

Shift:

• 10 hour shift
• 8 hour shift
• Evening shift
• Morning shift

Weekly day range:

• Monday to Friday
• Rotating weekends
• Weekends as needed

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Ability to Commute:

• Baton Rouge, LA 70807 (Required)

Ability to Relocate:

• Baton Rouge, LA 70807: Relocate before starting work (Required)

Work Location: In person