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Form of workBack to all Jobs Customer Service Associate I - TAG Office Closes On: June 30, 2023 at 11:59 PM CST Location: Reno County Annex - 125 W. 1st, Hutchinson, KS 67501 Department: Treasurer's Department Job Status: Full-Time Shift: 8:00 AM - 5:00 PM Days Worked: Mon., Tue., Wed., Thu., Fri. Hour Per Week: 40 Status: Position Open Until Filled Details: $14.09 - $18.94 hourly.
Pay above base commensurate with experience and qualifications. Apply Now Job Purpose and Objectives Process mail or in person transactions for new tag(s), tag(s) renewals or refunds. Assist public with handicap placards or inquiries.
Job Competencies Process tag and tax mail accordingly as required. Assist the public with motor vehicle needs. Process car, truck, motorcycle, motorbike, and trailer tag(s) renewals.
Process tags and tax refunds as necessary. Process title work including new, out-of-state, antiques, trailers, motorcycles, etc. Reconcile daily transactions including tags, taxes, checks and cash received through Tag and/or Treasurer.
Process End of Day Reports as required. Issue handicap placards and plates, harvester plates, and any other specialty plates as required. Attend meetings with County Treasurer for updates.
Maintain, "hold file" to ensure titles and assist customers in proper issuance of title. (Counter only) Assist with filing, report preparations and collecting sales tax. (Counter only) Collect all fees pertaining to antiques.
Occasionally, may assist taxpayers for property tax payments. Help customers sign in on the KIOSK and with errors on registrations. Accountable for all phases of Customer ServicesAssociate I's position description and other duties as may be assigned within level of expertise and training.
Assist public to understand tag(s) procedures. Interact with Topeka to correct computer records. Operates all job-related equipment, machinery, tools and other aids as required or needed.
Protects and maintains any confidential information you have access to, whether oral, written, or electronic. Position Requirements and Qualifications Position Requirements - High school diploma or G.E.D. This position requires continuous education.
Skills / Knowledge / Abilities - Strong math and spelling skills. Proficient typing and computer skills. Proficient on calculator.
Work well with general public. Accurate data entry skills. Attention to detail.
Work Environment and Pre-Employment Screenings The work environment characteristics and physical demands described in the full job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must pass pre-employment drug screen and Physical Capacity Profile.
Full Job Description, Benefits Brochure and Mission and Values Statement County Treasurer - Customer Service Associate I.pdf Benefit Highlights 2023.pdf Reno County Mission Values.pdf Disclaimer This position may be filled or closed to further application without notice. Reno County is an Equal Opportunity Employer. Reno County is an at-will, equal opportunity employer.
Reno County provides Family Medical Leave (FMLA) benefits to eligible, covered employees. Reno County considers applicants for all positions without regard to race, color, religion, national origin or ancestry, sex, age (40+), disability, veteran status, or any other legally protected status under local, state or federal law. Reno County is committed to making the application, interview, and pre-employment testing process accessible to persons with disabilities.
If you wish to volunteer information regarding any special assistance you may need, please notify Reno County Human Resources by phone at (620)694-2982 or by email at [email protected]. Applications must be submitted on www.renogov.org. You will be contacted should the department feel that you are a qualified candidate.
Reno County prohibits employment of family members when such employment will create a situation where one person is in the direct chain of command and supervises, manages, or will be supervised or managed by another family member. Family members are defined as spouses, biological parents, children and siblings, in-laws, grandparent, grandchildren, aunt, uncle, niece, nephew, adoptive parents, children and siblings who share (or have shared) the same household, step-parents, step-children, and step-siblings who share (or have shared) the same household, or individuals with whom an employee has a close personal relationship such as domestic partners, cohabitants, and significant others. Employees are expected to disclose relationships covered by this policy whenever they come into existence.
