Customer Service Associate

We are looking for a Customer Service Associate in our small medical office to serve our patients. Our doctors are highly regarded, nice, and fun spirited. We greatly value the integrity of our doctors and staff to provide the best care for our patients. We have 2 offices in Lawrence and our staff work within both of them.

Responsibilities may include checking in patients, collecting and inputting information into our system, using equipment to assist patients as ordered by the doctor, preparing rooms, communicating with other medical offices and patients, and scheduling patients for follow up appointments. If you like building relationships with the community, our office is a good fit for you.

Responsibilities

• Perform all check-in and check-out tasks
• Assist patients with their appointment
• Navigate medical information in our electronic medical records system
• Communicating with patients by phone or our electronic system

Skills

• Work experience in Customer Service, especially within a team
• Experience and comfort learning new computer systems
• Positive attitude
• Flexibility in an ever-evolving workplace
• Good communication and organizational skills

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Flexible schedule
• Paid time off

Experience level:

• No experience needed

Shift:

• Day shift
• No nights

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Lawrence, KS 66049: Relocate before starting work (Required)

Work Location: In person