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SalaryPosition Summary:
Perform Customer Service duties that are assigned by their direct supervisor in a professional, efficient, and pleasant manner (SMILE) with contagious positive attitude.
Job Descriptions-Duties Included.
1. Processing or checking out Sale Invoice/Financing, Credit memo, Exchange item ticket, Services tickets within average time of 9 minutes/ticket or less, in a professional and pleasant manner (SMILE) with contagious positive attitude.
2. Answer phones w/in 15 second with a pleasant voice/manner, research for the solution of customer requests.
3. Daily balance cash/credit cards/ deposit slip and perform necessary task associated to end of the day closing (Counting Sale Ticket, cash receipt reconciliation, post transaction, save the report and scan into a designated location).
4. Schedule deliveries accurately in timely manner/ as needed.
5. Must be able to communicate w/ guests, work w/ different personality types with a pleasant manner and contagious positive attitude.
6. Funding of financing transactions within 3 days after delivery.
7. Filing Sale Ticket of a prior month in a timely manner.
8. Cleaning and organizing congratulation center daily for a better guest experience.
9. Dress appropriately and presentable as a company’s representative.
Qualifications:
- High School Diploma or equivalent required
- Positive attitude and work ethic
- Ability to type effectively and efficiently
- Must be self-motivated and able to multi-task
- Pleasant telephone voice and manner
- Ability to work individually or with a team to achieve a common goal.
- Strong communication skills
- Basic to intermediate computer knowledge required
Job Requirements:
- Must be able to stand for up to an eight (8) hour shift.
- Must be able to work evenings and weekends
- Must be able to maintain amicable work relationships with fellow employees and perform all essential job functions in an environment that will sometimes include increased levels of work-related stress
- Undertake and complete other responsibilities as assigned in objective setting with store management.
- Undertake and support any policy, change, system or work rules the company implements regarding this position.
Work Remotely
- No
Job Types: Full-time, Part-time
Pay: $13.00 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Weekly day range:
- Weekends as needed
Work setting:
- In-person
Work Location: In person
