Customer Service/ Assistant Manager- No Nights!

Tired of sitting in a stuffy office all day? Tired of standing on your feet all day? Tired of hours dragging by?

With SmartStop Self Storage you will find the perfect combination of fresh air, sitting/standing, and days that fly by.

This is an entry level Customer Service/Management position. We are currently seeking a motivated, highly energetic, friendly, and sales-oriented Leader with excellent customer service and critical thinking skills for Assistant Store Manager (ASM) positions in the area. The position is responsible for the management and daily operations of our self-storage facilities, including but not limited to: customer relations, sales, office duties, and indoor/outdoor basic maintenance responsibilities. Traveling to stores within Warren, Sterling Heights & Troy for coverage is a requirement of the job.

If you possess these skills and are looking for a career with a rising and dynamic company that offers scheduling flexibility, diversity, and room for potential growth then SmartStop Storage is the right choice for you and we encourage you to apply!

Responsibilities:

• Rental of storage units including preparation of rental agreements
• Consult customers, sell, and up sell merchandise, protection plans, and rentals
• Handling financial transactions, banking activities, and collections
• Maintaining a working knowledge of all products, software programs, and services
• Maintaining clean ready to rent units and a general curb appeal both inside and out
• Required to travel within the District for coverage as needed (Warren, Troy & Sterling Heights)
• Other duties as assigned by the Company

Requirements:

• A competitive drive to be a leader in all aspects of the business including sales. Leading to a record of top tier performance of key metrics and/or company standards of goals
• Excellent customer service and critical thinking skills
• Ability to work weekends
• Valid, non expired driver's license, reliable vehicle and proof of automobile insurance
• Ability and willingness to travel to stores within the district (we pay mileage!)
• Ability to team lift/carry 50 lbs.

Benefits:

• Competitive salary
• Bonus Incentive Plan
• Health insurance including medical, dental and vision
• Life Insurance
• Disability Insurance
• Paid Time Off and Paid Holidays
• Daytime Hours Only
• Possibility of onsite living in the future

About Us:

SmartStop is a diversified REIT company focused on self-storage. We are a growing self-managed company with a fully integrated operations team of approximately 350 self-storage professionals focused on growing the SmartStop® Self Storage brand. SmartStop, through a wholly owned subsidiary, also sponsors other self-storage programs, including Strategic Storage Trust IV, Inc. and other private programs. It is the ninth largest self-storage company in the U.S., with approximately $1.4 billion of real estate assets under management, including 140 properties in 17 states and Toronto, Canada that are directly owned and managed by SmartStop, as well as a growing portfolio of 19 properties in 7 states where SmartStop serves as the property manager for properties owned by its sponsored programs. In total, this portfolio comprises approximately 86,000 units and 9.9 million rentable square feet. Additional information regarding SmartStop is available at www.smartstopselfstorage.com.

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Weekly day range:

• Weekends as needed

Application Question(s):

• Smartstop requires all employees to have a valid, non-expired drivers license, a reliable vehicle, and proof of auto insurance which is verified on your 1st day of employment. Do you have all 3?

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person