Customer Service Assistant

Scandia Cabinets is looking for a Customer Service Assistant for our office and shop! Our ideal candidate would be energetic, hardworking, have an eagerness to learn, and demonstrates strong Customer Service & problem solving skills. The Customer Service Assistant would report to the Office Manager and help with daily tasks as needed.

Responsibilities:
- Provide exceptional Customer Service to clients via phone, email and in person with speed and professionalism & resolve complaints.

- Manage database records & Scandia's construction software

- Assist Office Manager with tasks as needed

- Perform data entry & research tasks accurately and efficiently

-Purchasing and ordering material

Qualifications:
- Excellent verbal and written communication skills

- Demonstrated phone etiquette and strong Customer Service skills

- Proficient in data entry with high attention to detail

- Strong time-management skills

-Aptitude for learning new software and systems

-Must be proficient in Xcel, Word, PPT (Have computer literacy)

-Problem solving skills

Job Types: Full-time, Part-time

Pay: $20.00 - $23.00 per hour

Expected hours: 20 – 30 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Experience level:

• 1 year
• 2 years

Shift:

• 4 hour shift
• 8 hour shift
• Day shift

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• In-person
• Office

Ability to Relocate:

• Minneapolis, MN 55428: Relocate before starting work (Required)

Work Location: In person