Address
Form of workJob Description
Computer Warriors, Inc.
Sales Representative
Who are you?
Are you looking for a company that treats you as a person and not a number? Do you want a management staff that focuses on both professional and personal development? Do you LOVE working with customers and delivering a superior client experience to everyone you encounter on the job? Do you have a track record of being a top producer in sales? Is it your mission to serve those around you and help impact your community in a positive way, all while being rewarded for the results you produce? If this sounds like an opportunity that is right up your alley and a challenge you would like to undertake, then keep reading.
Who are we?
We provide best-in-class residential and small office/ home office IT service/ support. We have a top-notch team of professionals who focus on getting better every single day. We are a multi-location business with repair centers based in Camp Lejeune, Jacksonville, Wilmington, and Leland. Our Mission is to solve our client’s technical frustrations through repairs and creative solutions while educating them on how to best leverage their technology to keep them connected to their world.
At Computer Warriors, we believe that if you are not growing, you will be left in the dust by your competition. We are in a constant state of company improvement, and a large part of that is continually looking for the best people in the area to work with us. We have grown from a staff of only a few individuals to a multi-location business with over 12 full time employees. To learn more about our amazing family and culture, please follow the link and watch a video about our culture. https://youtu.be/yE9Yw7SAYYI
What is in it for you?
- Earning Potential between $30,000 - $50,000+ (uncapped earning potential)
- 401(k) plan w/ employer match
- 7 paid holidays annually
- 10 vacation / personal leave days annually (15 after 3 years)
- Regular team “fun days”
- Employee discounts on products and services
What will you do?
As a Customer Service/ sales representative, you will serve our client’s needs, making recommendations based on those needs, and ensure that we are providing a 5-star experience always.
- Convert potential customers that call in over the phone, inquiring about pricing/services, to paying customers.
- Efficiently assign clients to onsite or remote support by utilizing a dispatch procedure.
- Manage Customer check-in and check-out at our retail location.
- Serve customer base by selling appropriate solutions and meeting customer needs (screen protectors, protection plans, solid-state drives, ram, onsite services, etc.)
- Build and maintain relationships with local organizations through referral visits.
- Follow-up with prospects who submitted a request for quotes and information.
- Utilize online platforms to promote and sell electronic devices.
- Investigate and resolve customer complaints in collaboration with the team.
- Maintain a clean, organized, and presentable store always.
- Perform other assigned duties as needed.
What do you need?
- To be hungry to grow, learn, and provide awesome service with an energetic, positive attitude. Must have high emotional intelligence and know his or her own limitations (must possess humility). Ability to work well in a team environment and learn new tasks quickly.
- True passion for Sales and Customer Service.
- High School Diploma or GED.
- A valid Driver’s License is required to ensure reliable transportation to and from work.
- 1 year’s Customer Service experience is preferred.
- 1 year’s sales experience is preferred.
Please apply only if you have at least one year’s experience in a sales position, preferably retail sales. You must have a proven track record for success.
