WHAT WE OFFER
- Benefits: Dental, vision insurance available, 401k and paid time off!
- Weekly paychecks!
- Awesome team in a dynamic work environment! We are a family-owned business and we take care of each other!
- All inbound sales leads – NO COLD CALLING
- Provide outstanding Customer Service on all calls and online inquiries
- Recommend moving services and products based on cost, availability, and customer specifications
- Enter, schedule and coordinate customer moves
- Prepare and accurately complete all required paperwork
- Follow-up with customers post-move to ensure satisfaction
- Calmly and professionally handle customer concerns, complaints or Customer Service issues
- Processes sales orders in company software, ensuring accuracy in capturing of payments
- Performs accurate data entry for weekly payroll
- Works with operations staff on billing and timekeeping
- Makes collection calls to customers with outstanding balances as needed
- Properly files sales orders and other documents
- Assists sales team in preparing daily customer paperwork
- Continuous review and improvement of processes/compliance within franchise
- Other duties as assigned
- All other duties as assigned
- Excellent oral and written communication skills
- Exceptional organizational and prioritization skills
- Strong computer skills
- Must be proficient with the following Microsoft applications:
- Excel
- Word
- Outlook
- QuickBooks