Customer Service.

Perks & Benefits:
- Limited mandatory OT - Choose additional hours that fit YOUR schedule
- Temp to hire position in 90 days (meeting hiring criteria)
- Earn as much as $19 per hour to start - depending on experience
- Promotional and training opportunities
Responsibilities:
Key responsibilities include but not limited to:
Create and update standard sales orders and quotations in SAP from various channels.
Maintain a professional demeanor in all communications with internal and external customers.
Respond to inquiries regarding order status, availability, and pricing from sales reps and customers.
Ensure accurate electronic order processing and maintain customer data.
Retrieve website orders promptly and answer operator calls when necessary.
Resolve problems effectively to ensure customer satisfaction, following organizational policies.
Identify export compliance requirements and initiate communication with involved parties.
Provide order management support to escalate customer resolution.
Coordinate problem resolution with team members and other departments.
Adapt effectively in a fast-paced, changing environment.
Base performance standards against established metrics for continuous improvement.
Perform other duties as assigned.
Working hours: 7:00 AM - 3:30 PM
Skills:
SAP experience is preferred
Education:
High School
Experience:
1-4 years
Qualifications:
High School Diploma or equivalent.
1-2 years office/customer service.
Proficient in MS Office.
Spherion RI is the TOP RATED staffing agency in our area!
Visit us, call or text today to learn more - Job matching & Immediate Interviews
Apply with us today www.spherion.com/apply/75789
Follow us on facebook, instagram, LinkedIn and TikTok to find out more about Spherion RI.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).