Customer Service

```Duties```

- Provide exceptional Customer Service to clients via phone, email, and chat
- Assist customers with inquiries, concerns, and requests in a professional and timely manner
- Perform data entry tasks accurately and efficiently
- Analyze customer needs and recommend appropriate products or services
- Upsell additional products or services to maximize sales opportunities
- Conduct outbound calls to follow up with customers or provide updates on their inquiries

```Qualifications```

- Fluent in Korean (written and verbal)
- Previous Customer Service experience is preferred but not required
- Proficient in using computer systems and navigating multiple software applications

We offer competitive compensation and benefits packages, including:
- Opportunities for career growth and advancement

If you are a motivated individual with a passion for providing excellent Customer Service, we would love to hear from you! Please apply with your updated resume highlighting your relevant experience.

Job Type: Part-time

Pay: From $20.00 per hour

Expected hours: 35 per week

Benefits:

• On-the-job training
• Paid time off
• Work from home

Experience level:

• No experience needed

Shift:

• Day shift
• Split shift

Weekly day range:

• Monday to Friday

Work setting:

• Call center
• In-person
• Office

Ability to Relocate:

• Irvine, CA 92618: Relocate before starting work (Required)

Work Location: In person