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Form of workJob Description
Customer Service
The Reserves Network is currently hiring Customer Service Representatives for a busy manufacturing company in the Gastonia area. As a Customer Service Representative, you will interact with Customers, Territory Sales Representatives, Account Managers, and internal staff to respond to general customer inquiries by phone or email, send marketing literature upon request, verify the accuracy of sales quotes, look up customer account history, confirm shipping dates and status, and other similar tasks.
What a typical day will look like:
- Answer incoming phone calls
- Updates customer records accordingly
- Processing payments
- Customer portal management
- Cross train in all areas of the office
- Coordinate pricing updates as necessary for customer orders
- Other duties required
What you need:
- Recent high-volume call center experience
- Must be able to multi-task
- Must be able to type 35-45 wpm
- MS Office proficient Word, Excel, Outlook
- Experience working with customers by phone, email on how to enter orders into database
- Experience on call de-escalation
What is in It for You:
- Weekly paycheck
- $16.50 per hour
- 8:00AM – 5:00PM Mon-Fri
- Temp to Hire
- When you work as an employee through The Reserves Network, you are eligible to enroll in medical, dental and vision insurance, as well as 401K, direct deposit, and our referral bonus program!
Your New Organization:
Enjoy competitive compensation, health, vision, and dental insurance plans, and a 401(k) plan. Get paid weekly through direct deposit for every hour you work.
When you partner with The Reserves Network, you get to work with experienced recruiters who will advise you on all aspects of your job search. Work where you want, when you want, and as often as you want. We offer both long-term positions for steady work and short-term positions for those seeking extra cash.
Ready to take control of the way you work? Complete our application today and join The Reserves Network team, where your skills and contributions will be valued and rewarded. Reserve your path to success with The Reserves Network – apply today.
If you would like additional information, call us at 70-868-8599
Your Career Partner:
Veteran-founded and family-owned, The Reserves Network specializes in connecting exceptional talent with rewarding opportunities. With our extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. Submit your application for consideration in this and other positions and gain exclusive access to our mobile app for job notifications.
As an equal-opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. However, you identify and whatever your background, we encourage you to apply today.
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