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SalaryHello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science. What’s more, we’re achieving it in a company that we’re in control of. In an environment that we’re co-creating. And a culture that’s uniquely ours. Care to join us. It isn’t a question.
The Customer Sales Manager (“CSM”) contributes to HALEON's success by executing a profitable selling strategy and overall account management. They are responsible for key customer relationships to include negotiating customer agreements that deliver against annual HALEON operating plans while successfully delivering against the customer's expectations. The CSM is HALEON’s “ambassador” to the customer and represents the entire range of company products and services to assigned customers, while leading the customer account planning cycle and ensuring assigned customer needs and expectations are met. Further, this person must prepare and conduct monthly/quarterly internal presentations and have excellent internal/external relationship building skills to engage and connect HALEON and the customer’s executive teams, to identify value-creation opportunities, to build trust in our communities and to support the endorse and support the execution of initiatives, plans and strategies.
This role will provide YOU the opportunity to lead key activities to progress YOUR career. These responsibilities include some of the following:
- Work with the Team Leader, Amazon and the Vice President of Digital Commerce to develop winning channel Strategies, gain alignment with Brand / Sales Strategy, and work with company to deliver relevant digital first on sales plans, pricing and other important selling variables
- Oversee execution of account penetration strategy including development of strong relationships with Amazon Retail and Advertising teams.
- Develop conclusions regarding the business results of the competition, HALEON and the Customer utilizing data from multiple sources (Vendor Central, AMC, Flywheel Commerce Cloud, Circana, ABVP and other data sources)
- Develop expertise on digital shelf best practices and educate organization on key drivers
- Document complex issues and proposals in succinct and persuasive manner; present to groups representing multiple and dissenting points of view; and execute a negotiation strategy.
- Lead on-going business planning sessions for a major customer, balancing achievement of HALEON equity and Customer goals.
- Work with cross-functional teams, requiring goal setting, allocating resource, problem solving and providing recognition.
- Deploy financial resources based on Category strategies and the Brand’s objectives. High level of interaction with account Finance Manager.
- Involved in strategic financial planning to include account P&L process.
- Proactively identify competitive activity in account which may have major, long term impact on Brand and Corporate goals and strategies. Provide recommendations and cost-effective plan of action.
- Assist in developing new analytical tools and processes, identify and forecast opportunities for customer action plans.
- Present to peers, category business unit marketing, sales management, customer, and 3rd parties to gain agreement on recommendations.
- Assist in creating and executing monthly category reviews and P&L to uncover trends of Category, HALEON and Competitive brands.
- Work closely with HALEON Customer Strategy, Media and Marketing teams to ensure complete communication of trends and opportunities for category segment & brand development. Execute strategic initiatives that build long/short-term sales for HALEON and customer categories.
- Work with supply chain to ensure forecast accuracy and maintain high in stock levels to help meet Customer consumption demands.
- Lead one of the fastest growing customers in our portfolio!
This position is located in Warren, NJ. It follows a hybrid work model, with a requirement for 2-3 days in the office.
Why you?
Basic Qualifications:
We are looking for professionals with these required skills to achieve our goals:
- Bachelor’s Degree
- 5+ years relevant OTC/ CPG experience
- Experience working on with Amazon, ecommerce, and/or digital media
- Experience presenting to groups
Preferred Qualifications:
If you have the following characteristics, it would be a plus:
- MBA
- Demonstrated success executing account penetration strategy and developing strong relationships with Trade Customer’s Senior Management
- Ability to interpret data from several sources to identify opportunities, forecast business trends and analysis
- Ability to effectively document complex issues and proposals in succinct and persuasive manner. Effective communication skills.
- Demonstrated success leading the business planning cycle and ability to effectively balance HALEON equity and Customer goals.
- Agility and ability to learn
Haleon offers a robust Total Reward package that consists of competitive pay and a comprehensive benefits program. This includes a generous 401(k) plan, tuition reimbursement and time off programs including 6 months paid parental leave. On day one, you are eligible for benefits, including our healthcare programs where the company pays for the majority of your medical coverage for you and your family. We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering. The salary range for this role is:$ 117,755 - 159,315 USD
Care to join us. Find out what life at Haleon is really like
www.haleon.com/careers/
At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.
Haleon is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon’s compliance to all federal and state US Transparency requirements.
