Customer Experience Representative

Customer Experience Representative

Are you ready to be part of a dynamic team committed to celebrating diversity while consistently surpassing client and customer expectations? We're on the lookout for a results-driven and customer-focused individual to step into the role of Customer Experience Representative.

In this pivotal position, you'll be instrumental in bolstering our community's reputation by ensuring unmatched customer satisfaction and strengthening client relationships. The ideal candidate will help drive sales targets by maintaining brand standards for both our guests and team members.

Key Responsibilities:

• Drive revenue growth by identifying and securing new accounts.
• Cultivate and maintain relationships with customers, clients, and management through effective networking.
• Address customer challenges by suggesting products and services tailored to their needs.
• Highlight product features, handle inquiries, and address objections to accentuate positive aspects.
• Collaborate with management and program leadership to suggest actionable improvements and corrective action plans.
• Maintain company standards of organization and professionalism.
• Attend scheduled meetings and workshops to stay informed on relevant client information.

Core Competencies:

• College degree preferred but not required.
• Ability to establish positive interactions with diverse individuals.
• Strong organizational skills with keen attention to detail.
• Proficiency in multitasking while maintaining professionalism and courtesy in a fast-paced environment.
• Skillful in resolving issues promptly to prevent escalations.
• Openness to receiving and applying constructive feedback.

Perks We Offer:

• Guaranteed weekly pay along with performance bonus opportunities.
• Comprehensive training programs.
• Professional development opportunities.
• Positive and inclusive work environment.
• Long-term coaching and mentorship.

If you're passionate about delivering exceptional Customer Experiences and are excited to contribute to a vibrant, diverse team, we invite you to apply for the position of Customer Experience Representative. Join us in creating memorable interactions and forging lasting relationships with our valued clients and customers.

Latitude & Co. is an equal opportunity employer, welcoming applications from candidates of all backgrounds and experiences.