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Form of work
SalaryCompany Description
High Tech Flooring and Design is a family-owned business that has been providing quality flooring materials and expert craftsmanship for over 30 years. Our management, design, and sales teams model an attitude of friendliness and customer attentiveness that we’ve passed down as a family tradition. Our specialty is providing turn key flooring services in residential new production homes.
Role Description
This is a full-time on-site role for a Customer Care Professional at High-Tech Flooring and Design in Schertz, TX. The Customer Care Professional will be responsible for managing customer satisfaction and support through effective communication and analytical skills. The position requires outstanding customer service with a focus on resolving any complaints or issues with a positive attitude.
Qualifications
- Customer Satisfaction and Customer Support skills
- Analytical Skills for resolving customer complaints or issues
- Excellent Communication skills including active listening and problem-solving
- Previous experience in Customer Service
- Ability to multitask and work in a fast-paced environment
- Experience in the flooring or home design industry is a plus
- Demonstrates a "heart for service", an "eye for detail", the willingness to learn, reliability, dependability, and a "whatever it takes" attitude
Compensation: Commensurate with Experience
Job Type: Full-time
Pay: From $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance
Experience level:
- 1 year
- Under 1 year
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to Relocate:
- Schertz, TX: Relocate before starting work (Required)
Work Location: In person
