Customer Care Specialist.

operations and shipping
??? Provides reports ??? end of day sales plus reconciliation with
invoicing/shipping; summary reports by customer or item as needed
??? Leads Customer Care process improvement
??? Documents and helps resolve customer issues/feedback (CAPA, tracking
logs)
??? Captures, helps manage customer feedback
Working hours: 8:00 AM - 5:00 PM
Skills:
Support administrative needs of business development and accounting
- Consolidates/develops business tracking reports and emails- healthcare,
website, etc.
- Maintains pricing guides, customer set-up and maintenance forms and
other customer forms
- Maintains tax status certificates and communications
- Assists with billing as necessary
Support other projects
- Maintains company supplies, updates phone messages,
- Exhibits understanding of SOP's related to this job description
- Performs other projects as assigned
Education:
High School
Experience:
4-7 years
Qualifications:
Qualifications:
??? Good communicator ??? strong oral & written skills; empathetic listener
??? Exceptional attention to detail
??? Able to multi-task
??? Collaborative ??? works well in team environment
??? Takes initiative to identify and solve problems
??? Flexible, able to adapt quickly
??? 3+ years of related experience (Customer Care, Business Development-
related work)
For immediate consideration please call or text 941-351-0656 (if you text please use full name and the position you are texting about) to set up an interview.

Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).