Csr/Dispatcher

Do you have a knack for providing awesome customer service? Roto-Rooter Plumbers of the Treasure Valley is looking to add a dynamic Customer Service Representative/Dispatcher who will take good care of our plumbing and water restoration customers in our fast pace, growing office.

**Full time shifts available: 7am-4pm and 9am-6pm - Monday-Friday

**Proficient typing and multi-line phone skills are a must

Salary based on experience and skill set

Opportunities to earn $100+ in weekly incentives and bonuses

Essential functions of the position include:

• General office duties
• Scheduling and booking technician service calls
• Invoicing parts, and coding out invoices
• Dispatch and communicate with technicians efficiently to maximize their productivity and ensure customer experience is excellent
• Maintain accurate time tracking on all service technicians and plumbers
• Invoicing parts and coding out invoices

Ideal candidate will have excellent problem solving and customer service skills along with a working knowledge of computer software.

Benefits include:

• Health, vision, and dental insurance
• Paid time off

We are an Equal Opportunity Employer committed to hiring a diverse work team

Job Type: Full-time

Pay: $18.00 - $21.00 per hour

Schedule:

• 8 hour shift
• Weekends as needed

Work Location: In person