Csr - Customer Service Representative

A Work Culture You're Going to Love!
Come check out this exciting new opportunity.
Our place of business is a playground for professionals.
Although our vibe is fresh, we still hustle and work hard.

Working at Healthy Home Flooring is fast-paced, energetic and innovative. We bust our humps to create an amazing work culture that inspires our team members. We work to build an environment that stimulates growth and creativity. Regardless of gender, race, religion, age, or background, we've created a work-place you can truly thrive and do your best work.

If you are looking for a career, not just a job, and looking for a home, not just a place to work, then look no further! We want you to be a part of our family.

This is an account management Customer Service type position.
Your job is to have fun and make others happy.

The focus of this role is helping us book quality appointments for our sales force. Every day people are calling us wanting more information about the services we offer. We need your help identifying the right customers for us to do business with.

There is never a dull day at Healthy Home Flooring.
We can't wait to meet those interested in this role.
Come work for a company that takes care of its people like our own family.
There are always opportunities to grow and learn new things.

Things needed to successfully kick-butt in this role:
Must have a great, happy voice.
(we want to hear the smile in your tone)
Must be willing to work hard and work well with others.
Must have great computer and people skills.

Other Perks of Joining Our Wolf pack:
Daily, weekly and monthly bonuses.
Monthly profit sharing and benefits!

Benefit Conditions:

• Waiting period may apply

Job Duties:

• Answer incoming customer inquiries
• Collaborate with management teams to stay updated on new products, services, and policies
• Record customer information within our Customer Service database
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Offer support and solutions to customers in accordance with the company's Customer Service policies
• Other duties as requested

Communication method(s) used:

• Email
• Phone
• Chat

This Job Is:

• A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A job for which all ages, including older job seekers, are encouraged to apply
• Open to applicants who do not have a college diploma

Work Remotely

• No

Job Type: Full-time

Pay: $15.00 - $16.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• Paid time off

Shift:

• 8 hour shift

Weekly day range:

• Every weekend
• Monday to Friday

Work setting:

• In-person

People with a criminal record are encouraged to apply

Experience:

• Call Center: 5 years (Preferred)
• Customer Service: 5 years (Preferred)

Work Location: In person