Crisis Intervention Specialist Sun-Thur 4Pm-12Am

Hope and Healing is looking to hire aCrisis Intervention Specialist at our Medina County Shelter. Are you goal-oriented and looking for an opportunity to prove yourself? Ae you driven to maintain a safe, supportive environment for survivors of domestic violence residing in the shelter. Provide information and intervention for individuals on the hotline and survivors residing in shelter using the Trauma Informed Care model. Do you want to serve your community while building your career? If so, please read on!

We offer great full-time benefits including medical insurance, vision, dental, prescription drug coverage, holiday pay, vacation/sick leave (PTO), and a 401(k)retirement savings plan with a generous agency match. If this sounds like the opportunity for you, apply today!

Schedule:

• 8 hour shift
• Day Shift
• Holidays
• Monday to Friday

About Hope and Healing:

The Battered Women’s Shelter was founded in 1976 in Summit County, for several years the organization provided services for survivors of domestic violence in that location. However, survivors from Medina were forced to drive across county lines to obtain support. In 2000, BWS formally opened a shelter facility in Medina County, providing more services within their geographic area. Simultaneously, the Medina Rape Crisis Center, then operating with two employees, made the decision to merge with a larger partner for purposes of stability and business efficiencies. In 1999 the BWS and RCC of Medina officially became affiliated as sister organizations. In 2005, the YWCA of Summit Co. closed its doors forever and one of its most needed programs, the Rape Crisis Center, began seeking a new home. Once again, through a strategic initiative, the respective agencies came together to serve both counties, adding to the growing combined BWS/RCC survivor services for all.

A DAY IN THE LIFE AS A Crisis Intervention Specialist / Trauma-Informed Care Worker

As a Crisis Intervention Specialist / Trauma-Informed Care Worker

You will provide confidential services to survivors including, but not limited to promptly answering the 24-hour hotline, advocacy, Crisis Intervention, referrals, safety planning and follow-ups. Assist with day-to-day operations including providing shelter coverage, maintaining/contributing to health and safety of everyone in shelter, transporting survivors when needed, facilitates problem-solving of in-house conflicts, and encourages and models positive shelter interactions by connecting with each survivor daily. Clean rooms for new client arrival.

Assists Shelter Case Managers in providing supplemental supportive services to survivors based on their individualized goal plans. Work with other agencies to secure services, refer survivors to other agencies and community resources.

As a survivor advocate you will create and runs a weekly workshop for survivors in shelter to participate in. You willrepresent Battered Women’s Shelter by participating in community activities, coalitions, and taskforce groups as requested or assigned by supervisor.

QUALIFICATIONS FOR Crisis Intervention Specialist / Trauma-Informed Care Worker

• Physical demands: While performing the duties of this job, the employee is required to stand; walk; sit; use hands to finger, handle, or feel objects; reach with hands and arms; step up and down; stoop, kneel, crouch; talk, hear and drive. The employee must occasionally lift and/or move up to 50 pounds.
• Work environment: This position will be in a facility with victims of domestic violence or sexual assault. In addition to interaction with the survivors, the employee may have interactions with families of these individuals, the assailants and law enforcement.

• Complies with agency policies and procedures, federal and state requirements, and educational/certification/registry requirements.

• Pass FBI/BCI background check

Additional Qualifications: Excellent interpersonal and communication skills, particularly with diverse populations. Ability to model open communication, fair and equitable treatment, management of conflicts and work in team structure. Computer skills including, but not limited to, Microsoft Word and Excel.

WORK SCHEDULE

You must be able to work M-F 4pm-12am and Holidays.

**THIS POSITION WILL BE BASED AT THE MEDINA COUNTY SHELTER LOCATION BUT MAY REQUIRE TRAINING AT THE SUMMIT COUNTY SHELTER**

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.