Crh - Program Manager

Organizational Summary

Maternity Care Coalition (MCC) is a community-based nonprofit organization serving Pennsylvania and Delaware with over four decades of commitment to improving maternal and child health and early care and education. MCC’s mission is to improve the health and well-being of pregnant women and parenting families and enhance school readiness for children 0—3. We achieve this through direct service, advocacy, and research, in collaboration with individuals, families, providers, and communities. We envision a future where parents impacted by racial and social inequities can birth with dignity, parent with autonomy, and raise babies who are healthy, growing, and thriving.

Responsible for the oversight and monitoring of the Community Reproductive Health (CRH) program. Provides leadership that guides service delivery and the development of policies and procedures related to all aspects of the CRH program.

Benefits include:

• Three (3) weeks paid vacation, plus One (1) week paid Winter Break
• Medical, Dental, Vision, Voluntary & Supplemental Life Insurance through CIGNA
• Cafeteria Plan through Benefit Wallet: FSA and Commuter plans

• Manages and monitors all CRH activities and ensures quality of services.
• Provides supervision to CRH community navigators.
• Responsible for recruitment and hiring of CRH community navigators.
• Acts as a community liaison between Access Matters, MFHS, and MCC.
• Routinely communicates with the care team at MCC and health care providers through regular meetings.
• Oversees the contract and scope of services with Healthcare partners , in collaboration with the CRH nurse coordinator.
• Prepares and submits all required reports.
• Develops and monitors program budgets and spending.
• Communicates and coordinates with other MCC programs to ensure client continuity of services.
• Facilitates regular staff meetings and conducts individual supervisory meetings.
• Regularly reviews client files and provides feedback to staff.
• Prepares performance evaluations with input from staff.
• Identifies staff training needs and writes yearly training plans.
• May be required to travel the six-county service area.

Knowledge, Skills, and Abilities

• Understanding of MCC’s mission, goals, and objectives and ability to work independently with a high level of energy and contribute as part of a larger team.
• Knowledge of the concepts and practices associated with community health issues, particularly with pregnant women, prenatal care, parenting and other services for mothers, young children, and their families.

• Ability to travel in and around the Greater Philadelphia region to conduct home visits and community outreach.
• Knowledge of and sensitivity to issues facing the community served.

• Experience in client management procedures for determining eligibility, assessing needs, identifying resources, making referrals, following up, and documenting client interactions.
• Demonstrated clinicalsocial work or public health skills.

• Strong interpersonal skills as demonstrated by compassionate, courteous, cordial, cooperative, and professional interaction with diverse groups of co-workers, community partners, clients, and members of the community.
• Ability to operate a computer and use a variety of common software programs including Microsoft Office, spreadsheets, and customized databases.
• Effective and accurate documentation of case notes and client data according to established client management documentation procedures.
• Ability to organize tasks in an efficient manner and follow-up and follow-through with strong attention to detail.
• Proficient with Microsoft Office Suite, ability to operate a computer and use a variety of common software programs a must
• Experience utilizing virtual meeting platforms
• This is a remote position but traveling the six-county service area may be required.

Experience, Education, and Licensure

Required

• Bachelor's degree in Social Work, Public Heath or related field
• Valid driver's license

Preferred

• Master’s degree in social work, public health, or related field strongly
• 2+ years of supervisory experience