Credit & Collections Analyst

Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees.
Our founder, Barc Simpson established 9 Principles of Business we live out as company values and have made Simpson Strong-Tie an inspiring place to work since 1956. Our team of talented people are dedicated to our shared mission: to provide solutions that help people design and build safer, stronger structures.
Learn about our company culture directly from our team.
YOU
As a Credit and Collections Analyst you will develop and administers credit and collection programs, monitors the collection of amounts due to the organization and designs and implements processes to improve cash-flow and reduce receivables.
WHAT YOU'LL BE DOING (% of Time)
Responsible for the consistent application of the company's credit policy and collection of money from National accounts in order to minimize bad debts. Constant maintenance of aging reports making sure National accounts are up-to-date. (50%)
Process and review account adjustments, provide customer service regarding collection issues, resolve client discrepancies and short payments. Maintain records of all customer interactions. (25%)
Work closely with Home Office personnel, including National Accounts Credit and Collections Analyst and North America Regional Controller in resolving credit and collections issues, and understanding and reporting on the A/R status of the branch. (15%)
Other duties as necessary. (10%)
DESIRED SKILLS AND EXPERIENCE
If you can do everything listed above, you've got what it takes. Perhaps some of the following would be helpful too:

• High School Diploma or General Education Degree (GED) Required.
• Four-year degree, technical school certificate in Business in related field Preferred.
• 3 years' experience credit and collections in corporate environment.
• Communications: Effectively communicate verbally in person and on the phone. Proven excellence in written communication. Ability to effectively collaborate with others to reach mutually agreeable outcomes.
• Analytical Skills: Identify key data sources and utilize data driven insights to effectively improve business decisions. Effectively diagnose and troubleshoot problems that may arise. Analyze qualitative data. Exceptional analytical, statistical, quantitative, and deduction skills.
• Team and Independent Worker: Work independently with minimal supervision as well as work with a team.
• Business Acumen: Understanding of business processes and basic corporate finance, management and accounting principles. Demonstrates a strong customer orientation. Ability to successfully negotiate and close a deal.
• Leadership Skills: Retain objectivity and proper understanding of a problem or situation when placed under conditions of stress.
• Behavioral Traits: Demonstrate a strong attention to detail. Demonstrates the capacity to manage changing priorities and ambiguity while remaining calm and controlled. Communicates a "can do" attitude and positive outlook. Ability to demonstrate initiative and resourcefulness.
• General Skills Ability to demonstrate superior interpersonal skills. Proficiency with Microsoft Office (Outlook, Word, Excel).
• Finance Functional Knowledge: A basic understanding of banking and corporate cash management concepts.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, talk, and hear, and sometimes walk and stand. While performing the duties of this job, the employee may occasionally push or lift up to 25 lbs. This job operates in a professional office environment where standard office equipment such as computers, phones, printers/scanners, etc. are frequently used.
TRAVEL
This position does not require travel.
WORK STATUS & LOCATION
This full-time, non-exempt position is located in Stockton, CA.
RELOCATION
Relocation is not available for this position.
PAY
$29.28 - $38.08/ hour
REWARDS AT SIMPSON STRONG-TIE
We recognize and reward employees with a carefully designed and comprehensive rewards package, including competitive compensation, quarterly bonuses or commission and first-rate benefits. May exclude some positions, such as seasonal jobs.

• Quarterly Bonuses/Commission: You will be eligible for either a bonus or commission, paid on a quarterly basis. We believe all employees affect customers, sales and revenue - directly or indirectly - and should be rewarded by sharing the company profits.
• Benefits: We provide a wide range of benefits for eligible full-time employees including: medical, dental, vision, retirement contributions, employee stock purchase and bonus plans, pay for holidays, vacation, sick days, funerals and jury duty, years of service awards, employee discounts, employee referral bonuses, charitable contribution matching, education reimbursement and more. View benefit plan details here: https://benefits.strongtie.com/.

In keeping with the Company's commitment to the communities in which it does business, we are an equal opportunity employer. This means that to the fullest extent required by local law, employment decisions are based on merit and business needs and not on race, color, citizenship status, national origin, ancestry, sex, gender (which state law may define to include gender identity/expression, transgender identity, pregnancy, childbirth or related medical condition, and gender stereotyping), sexual orientation, age, religion, creed, physical or mental disability, genetic information, medical condition, covered marital status, protected veteran status, or any other basis protected by applicable law.
Please note all job offers are contingent upon a successful background investigation and drug test. Simpson Strong-Tie's drug policy is based upon Federal Law, and therefore will screen applicants for amphetamines, including methamphetamines, cocaine, marijuana/THC, phencyclidine, and opiates.
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