Credit & Collections Coordinator

Position: Credit & Collections Coordinator

Department: Finance

Reports To: Credit & Collections Manager

Salary Type: Exempt

Location: Irwindale

Pay: $23-25 Per Hour

Groupe Bonduelle is a company that is making a positive impact

Groupe Bonduelle is the world leader in ready-to-use plant-rich food. By joining our company you will have an opportunity to make a positive and sustainable impact on yourself, others and the planet. You will play an active part in our mission to inspire the transition toward a plant-rich diet to contribute to people's well-being and planet health.

Groupe Bonduelle Fresh Americas is the U.S. business unit of France based Groupe Bonduelle (BON.PA). We are the first business unit of Groupe Bonduelle to become a Certified B Corporation. We operate three processing facilities throughout the U.S. and employ nearly 3,000 Associates who focus on producing and bringing to market fresh vegetable products, prepared salads and plant-rich meal solutions.

Groupe Bonduelle is a 170 year old French family-owned company that has been at the forefront of plant based food innovations since 1853. Our ready-to-use plant-rich food products are grown on 168,000 acres by our grower partners and marketed in nearly 100 countries. The company currently employees more than 11,000 Associates globally.

Join us at Bonduelle Fresh Americas for an opportunity to advance your career in a culture that places people first and makes contributing to a better future through plant-based food our top priority.

Position Summary:

The Credit and Collections Coordinator is responsible for initiating correspondence to customers by phone, email and written to collect payments and settle accounts. Updates and maintains accurate customers contact information, receivables and credit records. Reviews and verifies overdue accounts information to help minimize the outstanding debts

Key Responsibilities:

Review customer accounts aging reports on a daily basis to identify delinquent invoices requiring immediate follow-up

Contacts delinquent customers by telephone, email and letters according to collections policies with the highest level of professionalism

Determines the reason for delinquency and works cooperatively with customers to resolve

Thoroughly and accurately documents all collection efforts for each assigned account

Ensures all assigned accounts are managed in a timely and accurate fashion

Notify management of collection disputes and escalations items and provide management with detailed status of aged receivables.

Researches and reconciles customer accounts with discrepancy problems.

Other duties as assigned

Minimum Qualifications:

• High School Diploma
• 3+ Years of Experience in Credit and Collections- Preferably retail (food industries) experience (Walmart, Safeway, Target)
• Good computer systems knowledge and analytical skills
• Advanced working knowledge of Excel
• Excellent verbal and written communication skills to manage across functions at various levels
• Ability to work independently and under pressure to meet deadlines
• Process-minded with the ability to problem solve, detect patterns, and give advice on troubleshooting
• Highly organized and self-disciplined with a willingness to learn
• Comfortable working in high volume environment and multi-tasking
• Willingness to be a team player
• Ability to embrace change and accountability for tasks

Desired Qualifications:

• 3+ Years of Experience in Credit and Collections. Retail (food industries) experience (Walmart, Safeway, Target)
• Ability to work well in a team environment and collaborate up and down the organization
• A passion for learning and a craving to work in a fun culture
• Ability to effectively and appropriately interface with a variety of individuals or groups on a frequent basis
• Strong attention to detail
• Critical thinking and problem solving
• Effective verbal and written communication skills
• Self-motivated and dependable
• Ability to work well under pressure
• ERP systems knowledge. JDE Edwards is a plus

Bonduelle Fresh Americas does not require employees to be COVID-19 vaccinated and/or boostered at this time, but does require disclosure of vaccination status and supporting documents. Bonduelle Fresh Americas reserves the right to modify any internal policies, including safety policies, as needed and in compliance with all applicable laws.

Bonduelle Fresh Americas is proud to be an Equal Opportunity Employer. We believe in hiring individuals from diverse backgrounds and experiences to create a workforce that truly reflects our communities. All applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other legally protected status. We are committed to providing reasonable accommodation to veterans and individuals with disabilities or special needs during the application process and employment. If you need assistance, please contact us at 626-856-8686 or bfa-info@bonduelle.com.