Address
Form of work
SalaryEssential Functions & Responsibilities
- Drives hospital vehicle on daily scheduled and unscheduled trips to and from out-patient laboratory facilities, physician's offices, etc. to pick up and deliver laboratory specimens, reports, and supplies.
- Completes deliveries thoroughly and efficiently by using available specimen handling and other procedures, schedules, checklist, and client specific instructions.
- Contacts dispatcher if delivery or pickup is not completed.
- Assigns priorities in the event of multiple requests. Reports any problems to a Manager or Section Leader for timely resolution.
- Fills supply orders by gathering required supplies for delivery.
- Certain scheduled routes involve a considerable amount of walking.
- Occasional lifting of items up to 40lbs
- Maintains proper documentation of pickups by electronically registering each performed visit in the Courier Software by using a provided handheld PC.
- Completely checks the vehicle for specimens at the end of the shift.
- Completes pickup and delivery for other hospital departments such as Materials Management (interdepartmental mail), Radiology (films).
- Transportation of medical waste (D.O.T training is offered)
- Maintains a clean and neat personal appearance.
- Conducts oneself in a professional manner at all times.
- Answers client questions and accommodates requests, where possible, or refers question or request to Courier Manager, Group Leader or Client Representative.
- Forwards client concerns regarding laboratory services or information about competitor's activities to a Group Lead or Dispatcher.
- Monitors the operating condition of the assigned vehicle and adheres to the vehicle routine maintenance schedule including maintaining adequate fuel and oil levels. Notifies Manager of items which are in need of non-routine maintenance.
- Obeys all traffic regulations, drives defensively and never allows unauthorized persons to travel in the courier vehicle.
- Assumes responsibility for performance of job duties in the safest possible manner, to assure personal safety and that of coworkers, and to report all preventable hazards and unsafe practices immediately to management.
- Reports directly to Group Lead
Required Education, Experience & Certification/Licensure
- Requires basic skills in reading, writing and arithmetic.
- Previous experience preferred but not required.
- A valid Michigan Driver's License is required.
Required Skills & Abilities
- Interpersonal skills necessary to effectively communicate with physicians, physician office personnel, other clients, and laboratory and other health center personnel regarding specimen pickups, report or supply delivery.
- Ability to concentrate and pay close attention to detail when performing job responsibilities.
- Ability to drive up to 350 miles/day.
- Ability to lift up to 40lbs.
- Flexibility required.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
