Corporate - Cash Applications Specialist

Join Transformations Care Network as a Cash Application Specialist!
Transformations Care Network, a growing family of behavioral health clinics focused on reducing stigma and improving access to high-quality care, is seeking a Cash Application Specialist!
Who we are:
Our clinics provide person-centered, holistic care that utilizes evidence-based advances in neuroscience to support the therapeutic process. We are building a community of dedicated professionals who are passionate about making a positive difference in the lives of those who need it most; and that everyone should have access to high-quality mental health care.
What You'll do:
This position reports to the Revenue Cycle Manager (RCM) and is responsible for the accurate and timely posting of private and commercial payments and reconciliation of payments received to payments posted into the practice management system (PMS).

• Balance and enter daily total deposit in Cash Posting Spreadsheet against billing system reports for RCM review
• Process and post all EFT insurance payments into the PMS by following the insurance posting procedures for electronic and manual posting
• Researching all electronic rejected postings and exceptions to appropriately identify takebacks, refunds, withholdings, or forward balances
• Process and post all patient and collections agency payments received into the PMS by following the private pay posting procedures
• Process and post insurance and patient refunds
• Resolve unidentified payments and remits promptly
• Research and/or contact payer for missing EOB for deposits without supporting backup
• Research and/or contact payer for payment information for EOBs received without supporting deposits
• Communicate payment or denial patterns that impact revenue to management promptly
• Balance and reconcile PMS postings to ensure accurate data is provided for month-end closing and finance
• Processes adjustments when appropriate and in accordance with policies
• Maintain knowledge of mental health billing, department policies, and procedures
• Develop and maintain positive working relationships with cross-functional teams, teammates and Payor representatives, and other key stakeholders
• Consistently meet or exceed the department productivity and quality standards and performance requirements
• Collaborate as needed to identify and resolve underpayments and overpayments
• Other duties and responsibilities as assigned include but not limited to:
• Work overtime with little or no notice as needed
• Attend team meetings, phone conferences, and training as needed

About you:

• Minimum 1 year of physician billing and/or cash posting experience
• High school diploma
• Self-starter; able to move own workflow along with minimal oversight
• Accurate; detail-oriented and able to meet tight turnaround times
• Strong written, verbal, and interpersonal communication skills
• Ability to exercise initiative, judgment, and decision-making skills
• Intermediate computer skills and proficiency in MS word, excel outlook and database management, and internet usage
• 2-4 years of physician payment posting, billing, and accounts receivable in healthcare
• Certified Revenue Cycle Representative or other billing certification

Benefits:

• Full and part-time roles available with flexible schedules
• Health and Dental Insurance
• PTO / Paid Time Off

Our commitment to EEO extends to all aspects of employment, including recruitment, hiring, promotions, transfers, training, benefits, and other terms and conditions of employment. We encourage individuals from all backgrounds to apply and join our team.

Health insurance, Dental insurance, Paid time off, Flexible schedule