Job Family
Department Name
Full-Time/Part-Time
VP Code
Scope of Search
Grant Funded Position
Salary Range
Close Date
Category
Essential Duties
- Serve as “Customer’s Representative” to advocate on behalf of and represent University Housing interests in cross departmental engagement, including Public-Private Partnerships (P3s) and other relationships
- Conduct regular inspections of facilities, resolve maintenance issues, propose facility improvements, initiate repair requirements to maintain healthy, safe, and sustainable learning environment with consideration to budget and environmental constraints
- Ensure successful completion of repair/preventive maintenance requirements, as well as resolution of trouble calls and escalations
- Manage and coordinate the activities of contractors to ensure projects are completed within time, cost and quality constraints
- Track work requests, insurance claim work, repair schedules, resident dislocation due to facility related issues
- Oversee room turn readiness program; and/or coordinate with 3rd party vendor(s) to effectively project manage
- Manage facility inspection program; and/or coordinate with 3rd party vendor(s) to effectively project manage
- Coordinate room damage information between University Housing & Facilities staffs
- Oversee furniture program: move coordination, inventory, condition and coordinates repairs as necessary
- Provide guidance and direction to assigned student staff, including initial training & orientation; refresher training; performance feedback
- Assist Director of Housing Facilities and Associate Director with: requirements prioritization; project management; purchasing & vendor administration
- Implement policies and procedures in order to improve department’s operations
- Primary contact with Facilities Management locksmith and 3rd party vendor(s) (where applicable) for rekey requests
- Coordinate room turns for move-in and move-out.
- Other duties as assigned.
Minimum Qualifications
Bachelor's degree in a field appropriate to the area of assignment AND three (3) years of related experience; OR, Any equivalent combination of education and/or experience from which comparable knowledge, skills and abilities have been achieved.
Desired Qualifications
- Evidence of related experience (5 years)
- Evidence of effective communication skills
- Experience in multi-unit/multi-family housing in a campus environment or setting
- Experience in providing explanation of residential services, policies, rules and regulations
- Experience with residential management system (e.g., RMS, StarRez, YARDI)
- Experience with computerized maintenance management systems (e.g., TMA)
- Experience in budget management and financial reconciliation
- Experience working in a higher education environment for at least two years
- Experience with managing multiple projects and meeting deadlines under pressure in a fast-paced environment
- Experience in developing database queries and interpreting results
- Experience with Microsoft Office applications (Word, Excel, Outlook, and Access)
- Experience in work that requires organization and attention to detail
- Experience in constructing and facilitating training for different levels of staff
- Experience managing key tracking systems
Working Environment
- Sit or stand for prolonged periods of time.
- Use computers effectively including inputting, reviewing and retrieving information, extended periods of viewing screen, using mouse and keyboard, and sitting.
- Position may work nights and weekends and travel to support duties and operational functions on all campuses.
- Walk throughout campus for meetings or events, regardless of the weather conditions.
- Lift up to 35 pounds.
- Supervise staff and students.
- Work collaboratively across various departments within the University as well as with diverse populations and groups.
- Use critical thinking to make decisions and/or analyze data.
- Communicate effectively.
Department Statement
ASU Statement
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.
ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco
Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.
Notice of Availability of the ASU Annual Security and Fire Safety Report
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.
Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.
Employment Verification Statement
Background Check Statement
Fingerprint Check Statement
Instructions to Apply
Application deadline is 3:00PM Arizona time on the date indicated.
Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.
Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.
ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.
Only electronic applications are accepted for this position.
IMPORTANT NOTE: What is the meaning of “equivalent combination” in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor’s degree is equal to four years of experience.