Coordinator, Benefits

About Carvana

If you like disrupting the norm and are looking to join a company revolutionizing an industry then you will LOVE what Carvana has done for the car buying experience. Buying a car the old fashioned way sucks and we are working hard to make it NOT suck. I mean, have you seen our vending machine?!

We are looking for people who are excited to thrive in an environment of impactful change. Team spirit is evident at Carvana and everyday we let our passions and creativity foster innovation. We take big swings, set ambitious goals, and challenge each other to make data- and process-driven decisions in everything we do. Here are a few of our stories! We've been changing the game since 2013, and we're not taking our foot off the gas now. Want more of the story? Check out our background here.

About the team and position

The Coordinator, Benefits role supports the Total Rewards team. You will be responsible for day-to-day administration of the company's health plans (including medical and dental), welfare plans (including life, STD, LTD), the 401(k) Plan and other voluntary employee perks and benefits. You have a passion for helping people understand how to make the most of their benefits. Your primary focus is to deliver an amazing employee experience while supporting the administration of these programs.

What you'll be doing

• Day-to-day administration of all benefits programs.
• Manage the benefits email inbox, respond to Team Carvana inquiries, & resolve escalated issues.
• Manage enrollment and life events through Workday.
• Review, reconcile, & process monthly vendor billing.
• Work with carriers & vendors to assist in resolving employee questions.
• Process monthly employer HSA contributions.
• Respond to and process National Medical Support Notices & 401(k) Hardship Withdrawal requests.
• Review contracts, policies, SPDs, plan docs, etc. to answer questions and problem-solve.
• Assist with annual Open Enrollment.
• Conduct benefits education/orientation sessions.
• Develop an understanding of various benefits laws including ACA, HIPAA, COBRA, ERISA, FMLA, ADA, Section 125, Section 132, 401(k)
• Keep all impacted stakeholders, including employees, vendors, payroll and management, notified of pertinent issues, status updates, and areas of concern.
• Keep up to date on all department policies to ensure accurate and compliant communication.
• Maintain historical benefits files and records.
• Assist with special projects as needed.
• Other duties as assigned.

What you should know

1+ years' experience administering human resources programs. Ability to develop an understanding of complex concepts and explain in simple language to employees. Ability to work in a high volume, high growth, fast-paced environment with changing priorities. Highest level of customer service and sense of urgency. Superior attention to detail and organizational skills. Ability to be self-directed and proactive in work activities. Consistently able to use ultimate discretion regarding confidential and sensitive personnel data.

• Comfortable speaking to groups of people in person and over Zoom

What we'll offer in return

• Full-Time Hourly Position.
• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more..
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.
• A company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development.
• A seat in one of the fastest-growing companies in the country.

Other requirements

To be able to do your job at Carvana, there are some basic requirements we want to share with you.

• Must be able to read, write, speak and understand English.

Of course, we'll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.

Legal stuff

Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.