Control Manager Associate

Embark on a rewarding career journey with our firm as a Control Management Associate. This role offers an exciting opportunity to contribute to our Issue Management team, ensuring adherence to firmwide requirements. You will have the chance to provide strategic analyses, report on control issues, and help identify and escalate significant gaps and weaknesses, all while growing your career and skills in a supportive and dynamic environment.

As a Control Manager Associate in the Consumer & Community Banking control management organizations you will execute Oversight & Control’s reporting and governance agenda and ensure continued visibility of key control issues. In this role you will partner with peers and multiple levels of management to design, implement, maintain, and deliver reporting and executive communication that satisfies business requirements.

Job responsibilities

• Facilitate adherence to the CCB Issue Management and CORE Program requirements for CCB.
• Facilitate and manage Issue Management forums such as Triage (Emerging Issues) and closure. Ongoing review of Action Plans to ensure completeness and timeliness.
• Act as a partner with the Control Teams, Business Partners and corporate functional teams providing analytics and comprehensive controls reporting.
• Manage Control related Access applications for tracking and reporting Issues/Action Plans, Controls, and testing.
• Prepare and compile meeting materials for executive level meetings with a focus on both aesthetic guidelines as well as accuracy, timeliness and understandability of included information. This includes management of standard committee materials as well as development of new executive advisements, assisting with and/or leading meetings with the business and lines of defense partners, and creating executive level summaries of complied materials.
• Review new issue and action plan submissions for compliance with requirements for onboarding and assist in the systemic closure of existing issues and action plans, including the collection and review of required evidence.
• Develop meaningful and effective working relationships; partner with colleagues across the business and the Controls organization and encourage collaboration.

Required qualifications, capabilities, and skills

• Bachelor’s degree or equivalent experience required
• Proficient knowledge of control and risk management concepts with knowledge of CORE system
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
• Demonstrated ability to manage multiple assignments and achieve deadlines and deliver quality results within a team environment
• Collaborative team player able to develop meaningful and effective working relationships with fellow colleagues
• Proven ability to build strong partnerships with key stakeholders, and collaborate with business and control organization
• Experience using various Business Intelligence tools.

Preferred qualifications, capabilities, and skills

• Experience leading and implementing program requirements.
• Strong meeting and program facilitation skills to roll out and gather requirements across multiple group and organizational levels.
• Ability to understand both strategic and tactical direction and extrapolate functional process
• 3+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance preferred
• Background creating training or procedure documentation.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans