Content & Customer Experience Specialist

In this role, you'll serve as the Content & Customer Experience specialist for CSO’s most strategic new Sales Enablement program. Youʼll obsess over the Customer Experience and challenge the old ways of working in order to ensure the team is able to deliver the best product at scale and on time. You’ll collaborate across regional and worldwide groups, including Channel Programs Development and Consumer Sales Enablement.Additional responsibilities include:- Map out the customer journey and collaborate with program manager on the most effective ways to meet objectives.- Synthesize content from multiple sources. - Develop a style guide, maintain a library of all the organization content, and keep track of which pieces are performing well and which ones need to be updated.- Participate in rapid prototyping and testing. - Create cool solutions with our IT and Product Management teams that will help bring speed to market, improve the overall custom experience, and drive sales.