Compliance & Quality Improvement Team Program Assistant

At Encompass Community Services, we provide our community with a wide range of services that address the social determinants of health, including early childhood education, behavioral health services, housing, and more. We work to make health, education, and housing more equitable for all people in Santa Cruz County. For more than 40 years, our work has touched generations by helping people access education, rebuild relationships, restore their health, and regain dignity.

Encompass Community Services is searching for a full-time (40 hours per week) candidate to join the Compliance & Quality Improvement (C&QI) team as a Program Assistant. This role will be providing administrative support to the C&QI team to aid the analysts and the Director with their daily tasks. The ideal candidate enjoys working in a dynamic team and doing varied tasks throughout the workday. The ideal candidate is looking for a position that will enhance their skills and knowledge. There is a lot of opportunity to learn about non-profits, social work and regulatory requirements in this position.

Hybrid work arrangements are available.

DUTIES & RESPONSIBILITIES:

• Supporting the C&QI team with scheduling meetings using Office 365
• Supporting the C&QI team with task management
• Supporting the C&QI team with audits and recertification of programs
• Supporting the C&QI team with taking meeting minutes and tracking action items
• Supporting the agency with our CARF (Commission of Accredited Rehabilitation Facilities) re-accreditation
• Support with processing Person Served Satisfaction Survey Data
• Data Entry
• Organization

PREFERRED QUALIFICATIONS:

• Highly self-motivated and open to learning.
• Highly detail-oriented and organized.
• Very strong computer and research skills.
• A high level of proficiency using the Microsoft Office suite (Excel, Word, PowerPoint, Access).
• Excellent verbal and written communication skills.

Wages & Benefits:
Our total compensation package includes a comprehensive medical and dental insurance plan for full time employees, 403(b) retirement plan, paid holiday, sick time, and 17 days of paid vacation, pro-rated for positions less than 40 hours a week.

Encompass Community Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. We are committed to excellence through diversity and strive to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all clients and employees.

Our programs recognize the value of racial, ethnic, cultural and linguistic diversity and strive toward a culture of trauma-informed practice, with the overarching goal of ensuring that all services promote healing, and integrate the values and standards of providing culturally and linguistically appropriate services.

If you require assistance applying on-line, we have computer terminals available at our 380 Encinal Street Suite 200 office in Santa Cruz, Tel: 831-469-1700, and at our 225 Westridge Drive location in Watsonville, Tel: 831-724-3885. Please call ahead to schedule an appointment.