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Form of workWhen you work at Highland Rivers Behavioral Health, you make a difference. Every job at Highland Rivers is important because every job contributes to improving people's lives - regardless of whether you work directly with the individuals and families we serve. Highland Rivers provides treatment and recovery services to individuals impacted by mental illness; substance use disorders and intellectual developmental disabilities. We serve a complex and vulnerable population: individuals and families who may have limited income, who are uninsured or who have Medicaid or Medicare - people who often have nowhere else to turn and rely on Highland Rivers to help them. If you have a passion for helping others, Highland Rivers may be the place for you.
Community Support Services (CSS) are medium-intensity community-based services that promote mental health recovery for people with persistent mental health issues. Services are customized to the needs and preferences of the individual. CSS helps restore individuals to their best possible level of functioning, while building the independence, resiliency and coping skills needed to live in their communities.
Responsibilities include:
- Clinic based position with possibility of some community based services.
- Assist individuals with service needs, developing strategies and supportive, social support networks and coordinating rehabilitation services as specified in the consumer's individual recovery plan.
- Partner with the individual and CORE services provider in the development of the individual service plan.
- Assist the individual with the transitioning between levels of care. Link and/or serve as advocate with other agencies to garner needed resources for consumers.
- Provides assistance and support in crisis situations.
- Provides assessment, monitoring, and assistance to individuals.
- Establishes professional and ethical relationships with individuals, families, and coworkers
- Provides direct service to individuals; completes all necessary paperwork according to policy; ensures individual meet eligibility criteria or refers to appropriate provider in the community.
- Manages a caseload by ensuring all services are authorized, chart paperwork is complete and current, and consumer charts are closed according to Policy & Procedure.
- Sees a caseload at the frequency defined in the service plan; documents attempts to contact individuals and ISP reviews; completes monthly caseload reports; track appointments and case management.
