Community Partnership Development Manager

Our Growth Team in Massachusetts is seeking a Community Partnership Development Manager to facilitate services on/off-site with our clients, community partners, and healthcare providers. If you are a caring, dedicated individual who possesses strong communication skills, has a true desire to help others, and can thrive in a fast-paced environment, this is the position for you!

Job Title: Community Partnership Development Manager

The Community Partnership Development Manager is responsible for developing and implementing a comprehensive growth strategy designed to drive growth efforts in the state while supporting BLP’s mission and values; Specifically, the Community Partnership Development Manager will both maximize utilization of BLP’s existing Community Partnerships and referents as well as advance the development of new growth opportunities. The Community Partnership Development Managerleverages existing referral relationships and community contact to increase BLP’s growth trajectory and leads the maintenance of those relationships on an ongoing basis. The Community Partnership Development Manager will supervise other Community Outreach workers in Massachusetts and work closely with Marketing, Central (Intake), and Operations Teams throughout the organization to ensure optimal customer service is delivered to external stakeholders, internal teammates throughout the organization are kept apprised of relevant state resources for our members, and appropriate marketing materials are created and available for all Growth and Outreach activities in Massachusetts.

Responsibilities for Community Partnership Development Manager include, but not limited to:

• Demonstrating and communicating the core values of Better Life Partners while upholding the organization's mission.
• Participating in recruitment to include hiring, training, and supervising other field staff associates
• Identify community organizations that are aligned with our mission to explore potential growth partnership opportunities
• Identify, cultivate, and maintain relationships with key stakeholders including community organizations, businesses, government agencies, and healthcare providers to expand our network and enhance referral pathways.
• Collaborates with various teams to develop and implement effective outreach initiatives and strategies to increase membership
• Act as the primary point of contact for external partners and stakeholders responding to inquiries and providing necessary information or support.
• Collaborate with potential partners to identify opportunities for collaboration, partnerships, and joint initiatives
• Represents the organization at meetings, events, and partner sites arriving early to set up for meetings and events to raise awareness of our services.
• Providing community outreach and information and conducting presentations with confidence
• Assisting and maintaining documentation of meetings, events, and functions
• Maintain timely and accurate documentation of efforts in Salesforce daily
• Active participation in team, calls and meetings and offering potential solutions to obstacles incurred
• Demonstrate the ability to work independently and as part of a team
• Regular travel within the State of Massachusetts

Qualifications for a Community Partnership Development Manager:

• Bachelor’s Degree in a related field
• A passion to work in a healthcare field
• Minimum of two (2) years experience in the treatment/recovery field, MAT/MOUD program, preferred
• Minimum two (2) years experience of experience in sales, marketing, admissions, outreach, or business development roles, preferably in the human resource field
• Excellent time management and reliability
• Strong interpersonal skills and a professional demeanor required
• Ability to work independently and in a team-oriented environment
• Flexible schedule required - ability to travel for outreach events and meetings to include night and weekend availability
• Exceptionally strong work ethic, one who takes initiative
• Self-motivated to help as many people as possible
• Team player with an “all hands on deck” positive attitude, organized/able to multitask
• Reliable internet and strong computer skills
• Strong written and verbal communication skills required
• Valid driver's license, access to your own means of reliable transportation, and proof of insurance
Perform additional duties as requested

Better Life Partners offers a full slate of benefits including competitive compensation, medical, dental, and vision coverages, four weeks of paid vacation, sick time, wellness days, paid holidays, a 401(k) plan with company match, parental leave program, learning & development stipend, employee referral bonus, company-issued technology, remote work stipend, paid volunteer time off, stock options for eligible employees, and more!

At Better Life Partners, we believe our work directly correlates to the diverse perspectives of our team. Better Life Partners celebrates inclusion and is a committed Equal Opportunity Employer to all qualified applicants, ensuring individuals will not be discriminated against on the basis of race, color, religion, sex, gender identity, sexual orientation, age, national origin, physical or mental disability, marital or parental status, military or veteran status, or any other protected classification. Persons of color, women, LGBTQIA candidates, veterans, and individuals with disabilities are encouraged to apply. Better Life Partners prides itself on being a recovery-friendly workplace.