Community Outreach Coordinator

Job Purpose/Description

The Community Resource Outreach Coordinator will be responsible for building new provider relationships, raising awareness about Care Solace within the provider community, and supporting Care Solace's positioning as a trusted partner in the provider community..

Duties & Responsibilities

• Conducting outreach to provider groups throughout the US to identify new partnerships in existing and new service areas
• Hosting regular provider focused trainings about how to engage with Care Solace
• Representing Care Solace at virtual and in-person provider-focused events
• Providing ongoing customer service and support to community providers
• Troubleshooting provider concerns and responding to questions and needs of community providers
• Completing provider database maintenance
• Responding to provider inquiries to learn more about Care Solace and those asking to be added to the Care Solace provider network.
• Receiving, reviewing, and processing HubSpot provider form submissions
• Providing support to cross-functional team projects as it relates to provider engagement initiatives

• Bachelor’s Degree (BA or BS) is required.; background in healthcare, communications, or a related field is a plus.
• 2-3 years experience in Community Outreach, including training individuals and groups
• Contacts with various hospitals and other mental healthcare professionals
• Ability to network with all levels of management and mental healthcare professionals
• Demonstrated ability to foster, develop and work in cross-functional relationships with a spirit of teamwork with the focus on the delivery of a positive customer outcome
• Demonstrated ability to perform in-service and seminars to clinical professionals
• Excellent verbal and written communication skills
• Excellent computer skills
• Excellent organizational skills and attention to detail
• Experience in the healthcare and/or mental health industry

Working Conditions: This role can be remote. If located near our office in Cardiff, CA, hybrid work with 3 days in the office per week will be required. Some company events and travel may be required for this position.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Direct Reports

None at this time.

Salary Description

$25/hour - $31/hour (Depending on location and experience)

Care Solace is committed to fairly considering all applicants for employment without regard to ancestry, age, race, color, gender, gender identity, sexual orientation, genetic information, color, religion, sex, marital status, military or veteran status, medical condition, national origin, or disability (physical, mental, HIV and AIDS). Care Solace is an Equal Opportunity Employer.