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SalaryDo you thrive in a service-oriented environment where you are part of a collaborative team? Do you want to have a career with a company that values its employees?
We are CCMC, a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.
At CCMC, our Assistant Community Manager plays a crucial role in executing our company’s purpose statement: We build community by bringing people together in the neighborhoods where they live and in the offices where we work. Simply put, we create experiences that connect people.
About the community:
A true oasis in the desert landscape of the west Phoenix valley, the community of Garden Lakes in Avondale offers scenic views lush with an abundance of trees, greenscaping and waterfront living.
Two lakes create the centerpiece of the community, granting residents the opportunity to boat, fish or just take in the view. Numerous expansive parks with open fields, picnic areas and lake access are just part of the Garden Lakes experience.
What you’ll accomplish:
- Support the Community Manager in the daily business operations and upholding the community standards as required by the governing documents, the CCMC management contract, and applicable laws
- Conduct monthly inspections utilizing online programs to track, document and notify homeowners of compliance issues weekly, and ensure common area safety and cleanliness
- Supply information, assistance, materials, and education to new and existing homeowners regarding the benefits of Association living and the impact of the Deed Restrictions
- Provide oversight of projects as directed by the Community Manager, acting as liaison to service contractors and vendors
- Be the onsite point of contact for assessment collections and is responsible for monitoring payment arrangements
- Collaborate with collection attorneys and AR representatives as related to the collection of assessments
- Work directly with the Design Review Committee in the performance of the Design Review process
- Oversight of certain site staff and grounds services teams
- Daily interaction with community residents and committee volunteers
- Board and Committee meeting attendance
What we’re looking for:
- Effective leadership, organizational, and conflict resolution skills
- 2 or more years in an office environment, preferably in community management or similar experience
- 2-3 years of industry experience in a Community Manager or Assistant Community Manager role is preferred
- Ability to communicate effectively both orally and in writing. Must have excellent telephone etiquette, with a commitment to the highest customer service possible
- A multi-tasker who is highly organized, detail-oriented, and a self-starter
- Proficient computer skills in Windows environment
- Have a stable means of transportation, including a valid driver’s license and vehicle insurance, standard mileage reimbursement is provided
- Ability work a full-time schedule with the capacity to occasionally work after hours and on weekends
- All prospective employees must pass a pre-employment drug screen, driving record and background check
- CAM license preferred (Required in Florida, Georgia and Nevada within 90 days of hire)
What we offer:
- Comprehensive benefits package including medical, dental, vision, and life insurance
- Wellness program
- Flexible Spending Accounts
- Company-matching 401k contributions
- Paid vacation, holiday, and volunteer time
- Company-paid Short-term Disability
- Optional Long-term Disability
- Employee assistance program
- Professional education assistance
- Optional Pet Insurance
- Perhaps most importantly, a service-focused team who is dedicated to your success!
