Community Manager - 2286

Fuller Station is an affordable (LIHTC) apartment community in Happy Valley, OR featuring 100 units.

The Community Manager will work to ensure that the property meets all ownership goals and objectives, enforce Guardian Management policies and procedures, and to adhere to Fair Housing and Landlord Tenant Laws at all times. A Community Manager is responsible for supervision of other property staff and vendors to provide outstanding customer service to the residents, maintain excellent curb appeal, provide well-timed and proactive property maintenance, safeguard the good financial health and stability of the property, confirm timely compliance with all government and property program requirements, and complete all required paperwork and reports on time.

For this position, we are seeking a dynamic individual who can work independently, has excellent attention to detail, and isn't afraid to enforce the rules. The ideal candidate will be highly organized, professional and communicative. Must have have a minimum of two (2) years of property management experience and at least two (2) years of previous affordable housing/compliance paperwork experience (required). This position requires general knowledge of all property management duties and operations.

Schedule: 40 hours/week, Monday-Friday 8:00 AM - 5:00 PM .

Compensation: $54,000-62,400/yr DOE + Benefits!

Benefits: Medical/Vision/Prescription Insurance, Dental Insurance, Medical/Dependent Care FSA, Life/AD&D Insurance, Employer-matched 401-K, PTO, Paid Holidays, Employee Assistance Program.

Guardian provides a culture in which employees are encouraged to learn new skills and develop their existing strengths. Upward mobility is a reality here! We provide ample training and opportunity for anyone who desires to take their property management career to the next level! Interested in growing along with one of the leading property management companies in the Northwest? This could be the perfect opportunity for you!

Minimum Qualification Requirements:

The requirements listed below are representative, but not exclusive of the knowledge, skill and/or ability required.

• High school diploma or GED.
• At least two (2) years of experience managing a multi-family community.
• At least one (2) years of experience working in affordable housing (or relevant industry), LIHTC strongly preferred.
• Proficient at processing detailed compliance paperwork.
• Strong understanding of and willingness to enforce Fair Housing and Landlord Tenant Laws in the state of OR.
• Excellent attention to detail and organizational skills.
• Strong mathematical skills and basic understanding of property budgets.
• Possess basic technology, internet and general computer use skills and willingness to learn new programs as needed.
• Ability to speak, read and write in English.
• Ability to communicate effectively and in a timely manner, both verbally and in writing.
• Ability to complete company training requirements for this position within pre-determined deadlines and attend other training sessions as required.

Preferred Qualifications:

The qualifications listed below are representative, but not exclusive of the knowledge, skill and/or ability required.

• Strong customer service skills.
• Previous supervisory experience.
• Previous experience working with the specific property program(s) in place at the property (Tax Credit).
• Previous experience working with Yardi Voyager or similar property management software.

Essential Functions

To perform this job successfully, an individual must be able to perform each essential function satisfactorily with or without reasonable accommodations:

• Always represent Guardian in a positive and professional manner.
• Act as the company's primary coordinator to assure that the company’s efforts fully meet and exceed property management obligations.
• Manage all property operations in compliance with all local, state, and federal laws (Fair Housing, Landlord Tenant Laws, OSHA, etc).
• Under the direction of the Portfolio Manager, assist in the development of operating income/expense budgets and capital budgets that reflect the owner's objectives for operating the property, cash flow requirements and leasing strategy.
• Analyze and report monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables in a timely manner.
• Administer budgets, review and analyze operations, and recommend corrective actions needed to maximize efficiency, owner and resident satisfaction, and profitability to Portfolio Manager.
• Ensure that the property operates in compliance with the affordable program requirements applicable to the property.
• Complete resident income certifications and recertifications in a timely and accurate manner in order to maintain compliance with program funding and regulatory agency requirements.
• Coordinate collection and documentation of all revenues following lease obligations of tenants and Guardian’s policies on accounts receivable.
• Follow confidentiality guidelines for all resident, property, owner, and Guardian information at all times.
• Direct the day-to-day activities of other property staff. Develop, hire, discharge, evaluate performance, coach and discipline staff with direction from Portfolio Manager and Corporate HR Department.
• Accurately record time worked, adhere to time keeping guidelines including approving site staff time records on a daily basis.
• Administer leasing efforts including reviewing tenant billings, analyzing lease clauses, preparing vacancy reports, enforcing tenant compliance and performing landlord obligations.
• Identify leasing prospects and occasionally respond to routine leasing inquiries.
• Collect delinquent accounts according to legal guidelines and communicate with accounting department to ensure accuracy of rent roll and accounts receivable.
• Work with Portfolio Manager to identify, engage and supervise property vendors.
• Approve invoices for all goods/services required to maintain the property’s upkeep to company and owner standards and in accordance with property’s budget.
• Liaison with corporate departments to provide a team approach to the management of the property.
• Establish and maintain collaborative working relationships between departments and with coworkers. Prepare and lead all site staff meetings, including monthly safety meetings, and document meeting minutes to submit to the corporate office.
• Constantly strive for improvements in work process and results to better meet resident needs, ownership goals and objectives, and company standards and expectations.
• Other duties as assigned by the Portfolio Manager.

The following responsibilities may be shared with property’s Maintenance staff when applicable:

• Coordinate requests for repairs and maintenance, regularly inspect property and vacant apartments.
• Keep accurate records of property systems such as conditions including roof, HVAC, fire prevention/extinguishing systems, sprinklers, elevators, hazardous materials and conditions (i.e. asbestos and lead paint) and utilities.
• Bid work for property improvement, as needed, and as directed by Portfolio Manager.
• Participate in all property inspections by preparing documentation, answering questions, and touring the property with the inspector.
• Develop and maintain a system/plan for emergency services available to staff and residents both during and outside business hours.