Community Manager 1

Position Description: The Community Manager is responsible for the overall management of their assigned Greenleaf property. Their goal is to ensure a quality resident experience while positioning the team for long term success of both the physical asset and its team members. A successful Community Manager will possess the skills necessary to effectively handle financial, property and organizational components of the role. This individual will report directly to the Community Lead and work closely with other Greenleaf Members. The individual should be able to learn the skills to lease to prospects and create a cultivating work environment for the team.
The position will work at multiple locations for our Gainesville, GA mobile home portfolio. Home property will be Baker & Glover located at 3515 Casper Drive. Property Responsibilities:
Perform regular property, common areas, and vacant unit inspections and identify opportunities to continually improve
Responsible for vendor relations
Provide excellent customer service, proactively respond to needs and improve the resident experience
Manage the leasing cycle including generating applications, screening, online lease signing, move in & lease renewal process, and inspections
Understanding of leasing market to make long term recommendations
Understand all available Property and Lead reports
Create a welcoming property environment with a sparkled tour path and vacant units
Provide excellent customer service, proactively respond to needs, and improve the resident experience
Organizational Responsibilities:
On-board new team members
Knowledge of handbook and policies
Build knowledge of property management software
Understand, follow and enforce strict adherence to State and Federal Fair Housing Laws and all Greenleaf policies and procedures as listed in the employee handbook
Promote and teach safe work practices and ensure the safety of residents
Ability to multi-task and schedule deadlines that can be achieved
Ability to communicate professionally and effectively with all Greenleaf team members, residents and vendors with the ability to work as a team towards common goals
Experience:
2 years customer service experience required
Bilingual (Spanish) a mustSoft skills requirements are effective communication, conflict resolution, and problem-solving
Must be proficient with Microsoft Office (Excel and Word) and Google (Gmail, docs and calendars)
Experience with Entrata Property Management Software preferred, but not required
High School diploma or equivalent
This is not a desk job! Get ready to meet and connect with different groups and cultures. Be willing to pick up a tool or a broom when needed, and have a great time working hard while supporting your team.
Get to Know Greenleaf
Greenleaf is an owner operator of multi-family and commercial real estate in the Southeast. We have developed a vertically integrated organization that provides all aspects of onsite and offsite services for our communities, ranging from core maintenance strategies to full investment services. Our teams work closely together to provide clear communication and effective solutions, while continually improving our portfolio and team members. We believe in holding and investing in each piece of real estate for the long term to be well positioned for market cycles and opportunities.
Greenleaf Management has a lot to offer:
Competitive Salary: $16 - $22/hr + overtime
Bonus: Monthly and Quarterly Team Performance
Benefits: 401(k) retirement and a comprehensive benefits suite including Medical, Dental, Vision and Life insurance
Goals: Share your personal/professional goals and we'll help you reach them!Monday - Friday work week with occasional weekend or overtime due to emergency situations.
$16.00 - $22.00 Hourly