Community Career Specialist

Fedcap Serving Maine, a Fedcap program, is currently hiring for a full-time Community Career Specialist to provide employment-focused case management services in the Brewer, ME area. This vocational rehabilitation position with our human services nonprofit earns a competitive wage.

In addition to competitive pay and our supportive work culture, we offer our Community Career Specialist the following benefits:

• Medical
• Dental
• Vision
• A flexible spending account (FSA)
• Short- and long-term disability
• A 403(b) plan
• An employee assistance program
• A future mom's program
• Life insurance

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon about this vocational rehabilitation position using your customer service skills!

DAY-TO-DAY

This full-time community case management position in human services typically works during the day.

As a Community Career Specialist with our nonprofit, you're responsible for providing case management services to those receiving Temporary Assistance for Needy Families (TANF) benefits. After establishing trust and rapport with participants, you conduct comprehensive intakes to help them understand and explore their needs, strengths, interests, aptitudes, experiences, and capabilities. You work with participants to develop a service plan outlining their short- and long-term employment goals as well as other goals consistent with their skills, interests, and preferences.

In addition, you meet with participants at least once a month to discuss their progress and provide ongoing orientation to ensure they understand their benefits and program requirements. You build effective partnerships with external providers to ensure participants have the necessary resources to succeed and make requests for additional support services as applicable. When participants miss an appointment, you reach out and help them reschedule. You also run reports in our FedcapCARES system and use that data to plan daily and weekly tasks. Having a job that uses your vocational rehabilitation and customer service skills to help others brings you great satisfaction, which is why you thrive in this community case management position with our human services nonprofit!

ABOUT FEDCAP SERVING MAINE

Fedcap offers a wide array of programs and services to help individuals achieve success in education and employment and become self-sufficient adults. We serve thousands of individuals across a growing footprint, helping them achieve economic and social well-being. Our specific focus areas include case management, work readiness, vocational and employer-based training, job placement, and post-placement support. We strive to make a high-outcome, life-changing, sustainable difference for the individuals and families we serve to improve their economic well-being.

Our services are only as effective as the quality of the people who make up our team. To achieve our mission, we strive to attract and retain talented and committed staff who believe in our cause. This is why we provide competitive compensation, great benefits, and plenty of opportunities for personal and professional growth.

OUR IDEAL COMMUNITY CAREER SPECIALIST

• Communicative - has excellent customer service skills
• Organized - balances multiple tasks while demonstrating good time management
• Personable - maintains a positive and friendly attitude
• Responsible - handles confidential information with discretion
• Team Player - works well in a collaborative environment

If this sounds like you, keep reading about this vocational rehabilitation position with our human services nonprofit!

REQUIREMENTS FOR A COMMUNITY CAREER SPECIALIST

• Bachelor's degree OR equivalent experience
• Demonstrated track record for providing exceptional customer service
• Valid driver's license

Fluency in Arabic, Portuguese, Somali, French, or Lingala would be a plus, but multiple factors will be taken into consideration. If you have the right customer service skills for this job, we need you. Apply today for this vocational rehabilitation position with our human services nonprofit!

Location: 04412