Communications & Creative Operations Manager

At the Eames Institute, we aim to equip everyone with the lessons of Ray and Charles Eames, so that anyone can use design to solve problems. 

We are looking for a Communications & Creative Operations Manager to strengthen and provide high-quality operational management to the internal Communications & Creative team. This role includes serving as an excellent project manager, able to track and drive completion of numerous small and large-scale projects simultaneously, as well as an internal ambassador to foster effective collaboration with the Communications & Creative team. The Communications & Creative Operations Manager will consistently work with the Chief Brand & Marketing Officer (CBMO) as well as the Creative Director to plan, schedule, and distribute all communications and creative project requests. 

Are you a curious problem solver? Do you love to learn continuously? Do you take your play as seriously as you take your work? If so, we want to hear from you.

As the Communications & Creative Operations Manager, you will be responsible for:

Project Management

• Manage Communications & Creative Team's calendar, including planning and managing agendas for work across design, editorial, digital products, social media, exhibitions, and outbound marketing.
• Create, maintain, and update project plans and production reporting, ensuring timely communication with other team members and relevant stakeholders-and that projects are delivered accurately and on time.
• Provide coordination and support as needed on various projects and tasks that contribute to the effectiveness of Communications & Creative related-priorities.

Ambassador for Communications & Creative Team

• Facilitate cross-functional collaboration with other departments and external vendors; developing and improving processes to effectively collaborate with internal and external resources.
• Work with CBMO & Creative Director to design and facilitate briefing process for all Communications & Creative projects.
• Responsible for internal intake process for Communications & Creative requests with respect to capacity and capability, clarifying and fostering the process for how departments can request design collaboration.
• Represent the Communications & Creative team within the organization-liaise with other leaders and departments with respect to current and future undertakings.

Operations & Administration

• Work with the CBMO and our Operations Team (HR and finance) to track and manage expenses and ensure that funds are being used efficiently and in accordance with our annual operating and capital expenditure budgets.
• Oversee internal workflow and storage for all materials, including assets and tools for internal and vendor use.
• Assist with general administrative activities such as logistics and scheduling for meetings to advance the work.

Organization & Culture

• Participate in and add to our culture of curiosity and learning.
• Gather, analyze, and present data on improvements and trends in creative project management and contribute knowledge to others within the organization.
• Effectively develop relationships with collaborators across the organization.

Who you might be:

You may have...

• Substantial experience in Creative Operations and/or project management positions
• Marketing and/or digital experience
• Previous work experience in creative start-ups and/or nonprofit organizations
• A skill at working with others and supportively managing others' expectations

You are someone who...

• Is able to take in many inputs, and designate and articulate a clear point of view on next steps
• Can multi-task and tend to many projects at once, while also having the discernment for when additional support is needed
• Is highly organized, detail-oriented, and has an understanding of the creative process

What you can expect:

• Generous benefits package, including medical, dental, vision, 6% 401k match, commuting benefits, and parental leave
• Base salary: $105,000 - $125,000
• Wellness benefit of $600 per year to spend on anything that contributes to your mental and physical wellness
• Professional development benefit up to $600 per year to support your continued learning and career development
• $500 match for charitable giving, for every year of service up to five years
• Unlimited paid time off policy in addition to fifteen paid holidays
• Sabbatical leave after five years of employment

Equal Employment Opportunity (completion is voluntary):

The Eames Institute values diversity, inclusion & belonging for all, and is proud to be an Equal Employment Opportunity employer. We strive to create a workplace that empowers people of all backgrounds, identities, and experiences to feel respected, valued and able to contribute at the highest level. If you're excited by this role but your professional experience doesn't perfectly align with the qualifications listed, we still encourage you to apply.

Self-identification is an important tool that provides an avenue for candidates to share their demographic information so that Eames Institute can evaluate and implement strategies to build a culture that supports our community. As part of these efforts, we invite candidates to self-identify as to the categories below. Submitting this information is entirely voluntary and any information provided will be maintained confidentially and will not be used in making hiring decisions.