Address
Form of work- Leads end-to-end Product Delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
- Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements
- Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
- Develop, communicate and execute go-to-market commercialization plans for strategic product initiatives; Collaborate across all departments, conducting an impact assessment and identifying stakeholders are ready for planned implementation
- Partner with marketing teams for on value proposition, client deliverables and communications
- Partner with field strategy to ensure a thoughtful plan on sales readiness; Partner with operations to ensure internal readiness and support
- Be a key contributor towards a well-rounded pricing strategy as we span verticals and geographies
- Lead Smart Targeting cross-sell campaign workstreams and drive pipeline visibility, tracking and management to drive client product adoption and increase revenue streams
- Contribute to project planning process to ensure all readiness activities are included and tracked in the project delivery schedule
- Develop and/or maintain product documentation and SharePoint knowledge sites
- Become the subject matter expert to support business process questions, sales presentation and messaging deliverables, and training content planning and delivery; Deliver and/or coordinate and facilitate product training and knowledge transfer sessions to impacted audiences as requested
- 5+ years of experience or equivalent expertise in Product Delivery or a relevant domain area
- Demonstrated ability to execute operational management and change readiness activities
- Strong understanding of delivery and a proven track record of implementing continuous improvement processes
- Experience in product or platform-wide release management, in addition to deployment processes and strategies
- Bachelor's degree or equivalent, Masters/MBA with background in communications, marketing, sales, consulting and/or operations
- 5+ years of relevant work experience including combination of Commercial Product management and payments industry experience, primarily in a similar role and size of company
- Proficient knowledge of the product development life cycle, design, and data analytics
- Drives clarity across competing priorities with willingness to roll up sleeves, always poised and positive even in situations influenced by frequent change, disagreement, stress, and ambiguity
- Strategic and thoughtful communicator with outstanding written and verbal communication skills
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
