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SalaryDescription:
Join One of the Top 1oo Insurance Agencies!
We are looking for individuals with a drive to succeed, strong values, a desire to grow, and passion for helping people.
2023 – Awarded Top 100 P/C Agency
2019 - 2021 Awarded Top Performer
Ideal candidates will be located in the Eastern Time Zone.
- Become familiar with company Commercial Lines insurance products.
- Assist to ensure all new and renewal insurance policy tasks are processed accurately and within required timeframes by tracking policy expirations for existing clients.
- Works proactively to ensure appropriate actions are taken to facilitate renewals.
- Review all policies, identifying and notifying AM, AE or Producer of any discrepancies and ensuring that all necessary changes are submitted to and issued by the carrier.
- Growing client loyalty by building positive relationships and providing high levels of advocacy, world-class service, and professional communication.
- Ability and willingness to continually grow your insurance expertise, management/leadership skills, and followership skills.
- A willingness to “take the next step” to anticipate and meet the client’s needs.
- A natural curiosity and desire to learn and grow professionally.
- Setup policies as requested.
- Review and process renewals.
- Answering calls and responding to customer inquiries.
- Accessing customer accounts and policy schedules.
- Processing payments, simple endorsements such as address changes, pulling documents.
- Providing customers with detailed information about policies and products.
- Liaison between agents, carriers, and customers.
- Scanning and attaching files when necessary.
- All other duties as assigned.
Knowledge, Skills and Abilities (KSA):
- Friendly and professional demeanor.
- Excellent communication and interpersonal skills.
- Basic computer skills and knowledge of database software.
- High-level typing skills.
- Advanced knowledge of telephone and call forwarding systems.
- Ability to remain calm in stressful situations.
- Ability to explain detailed policy concepts in a simple way.
- Personal and/or Commercial Lines insurance lines knowledge.
Required:
- High school diploma or GED.
- 3+ years of customer service experience.
- Previous experience working as a customer service representative.
Benefits:
- Medical, Dental, Vision
- Short Term Disability
- Long Term Disability
- Life Insurance
- 401K
- Generous PTO Policy
Equal Opportunity Employer
King Insurance Partners, LLC is proud to be an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Join us in making a difference in the insurance industry. Apply today and become a part of the King Insurance Partners, LLC team!
