Commercial It Project Manager

CooperVision, a division of CooperCompanies (NASDAQ:COO), is one of the world’s leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit www.coopervision.com

JOB SUMMARY:

The Commercial IT Project Manager is a highly organized, goal-oriented Project Manager who leads and supervises standard and agile projects through completion. T he Commercial IT Project Manager has the capability and authority to manage standard and agile projects on a day-to-day basis, ensuring both types of projects produce the required deliverables within the specified constraints of time and cost and to achieve the potential benefits defined in the business case. While managing the projects, this resource will ensure work processes and procedures adhere to the CVI SDLC guidelines.

Including:

• Management of team’s capacity
• Facilitation of effort estimates and actuals
• Creation and management of standard project schedules within Planview and MS Project.
• Creation/management/tracking of agile projects within Jira (scum master).
• Creation/management/tracking of a risks and issues register in support of planned projects and initiatives.
• Management/tracking project and BAU change requests.
• Act as a liaison between project staff, IT and Business management, business partners, and project stakeholders.
• Contribute to process improvement initiatives including the creation of the supporting documentation and work procedures.
• Overall management of the business and IT portfolio of projects and initiatives, including approved capital projects, monthly operational releases, business as usual enhancement requests, environment maintenance initiatives, and core product updates.

ESSENTIAL FUNCTIONS:

• Provide leadership for project team(s) by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones.
• Manage the day-to-day project activities and resources, while also leading project, routine standup, and IT team meetings. Responsibilities include the management of team’s capacity, facilitation of effort estimates and actuals, creation, and management of standard project schedules within Planview, creation/management/tracking of agile projects within Jira (working as the administrator of the scrum board in JIRA), management/tracking of a risks and issues register, management/tracking project change requests.
• Scope of Project Management responsibilities also include managing a portfolio of business and IT centric projects, monthly operational releases, business as usual enhancement requests, environment maintenance initiatives, and core product updates.
• Facilitates governance meetings with resources at all levels: first line project resources, mid and senior level management, and business executives.
• Full project life cycle ownership: successful project delivery will include full implementation from initiation through hyper-care for one major and or minor initiatives simultaneously.
• Manage all aspects of multiple related projects ensuring the overall programs and projects are aligned to, and directly support the achievement of the tactical or strategic objectives.
• Assist in eliminating internal and external blockers through process or strategic improvements.
• Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation, and excellence.
• Contributes to, and enforces, agreed upon methodologies, best practices, ways of working (between IT and Business Teams), the proper use of standard templates, organizational policies, standard tools and procedures, all while striving to mature these practices and capabilities for the organization.
• Coordinates resources and manages commitments across the various team and projects.
• Sets and continually manages project and program expectations, while delegating and managing deliverables with team members and stakeholders.
• Ensure assigned tasks, deliverables, and the supporting commitments, are agreed upon and aligned across teams and projects.
• Effectively manage project scope, resources, and change requests, across all initiatives involved with.
• Provide status reporting to target audiences, regarding project milestones, planned deliverable, dependencies, constraints, risks, and issues.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations.
• Ability to build and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus, and achieve objectives.
• Experience leading, motivating, and managing various project and program team sizes, including internal and external resources, while holding team accountable for performance.
• Flexible with the ability to adapt to and conform to shifting priorities, demands, and timelines, through analytical and problem-solving capabilities.
• Demonstrated ability to nurture project success from inception to completion.
• Demonstrated ability to partner with stakeholder, business process owner and sponsors.
• Excellent leadership, communication, and interpersonal skills (written, verbal, and presentation).
• Excellent time management, facilitation, and organizational skills.
• Demonstrated ability to manage different work styles and still reach program goals successfully.
• Self-motivated, decisive, with the ability to work independently adapt to change and competing demands.
• Demonstrated follow through and ability to prioritize.
• Experience in successfully leading projects and programs on-time, on-schedule and within budget.
• Experience supervising the work of a small team of Project Administrators or entry level Project Managers, to achieve team objectives and assuring compliance with common standards.
• Experience working with and managing 3rd party implementation vendors.
• Experience in managing Salesforce (SFDC) projects.
• Required: Technically expertise with various software programs, including Microsoft Office (Word, Excel, PowerPoint, Outlook), MS Project, JIRA, SharePoint, Planview, and ServiceNow
• Preferred: Experience in managing projects delivering capabilities within Salesforce (SFDC), Salesforce Marketing Cloud (SFMC), Conga CLM, DocuSign, Showpad, Alchemer.

WORK ENVIRONMENT:

• Remote work environment.
• Prolonged sitting in front of a computer.
• Daily conference calls (multiple throughout the day).
• Extensive interactions with employees/team members, management, vendors, and external business partners.
• Required: EST Standard Business Hours 8am-5pm, with willingness to occasionally support non-standard working hours, in support of Global projects and partners.
• Occasional travel required, including international travel.

EXPERIENCE:

• 10+ years project management experience, including managing agile projects within JIRA.
• 5+ years managing Salesforce (SFDC) projects.
• Demonstrated leadership experience.
• Proven success as a Project Manager and or Scrum Master
• Proven capability with a variety of applications: Microsoft Project (expert), JIRA (expert), Planview PPM Pro (advanced), SharePoint (advanced), ServiceNow (advanced), Microsoft Office (advanced), Salesforce (SFDC) (intermediate).
• Awareness of following products supported, Salesforce Marketing Cloud (SFMC), Salesforce Maps, Conga CLM, Showpad, DocuSign, and Alchemer.

EDUCATION:

• Bachelor’s degree in business or equivalent.
• Desired Certifications:
  • PMP Certification.
  • Managing Jira Projects for Cloud Certification.
  • Certified Agile Professional

Affirmative Action/Equal Opportunity Employer. Minority/Female/Disability/Veteran

For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $ 90,015 and $ 120,020 and may include cost of living adjustments. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.

#LI-RK1