Description
Essential Functions
- Provide assistance with deposit procedures and best practices of payment acceptance to customers at the public service counter and to City staff.
- Receive and verify payments by mail and over the counter for various City services.
- Process all parking citations issued in Anaheim; check for Department of Motor Vehicle (DMV) holds and provide assistance to customers with parking issues or questions. Acts as liaison between customer and staff from police
- department, convention center, streets and sanitation, and code enforcement in order to resolve any issues before payment can be accepted. Arrange for an administrative hearing date as needed.
- Receive and reconcile inter-departmental deposits, including but not limited to building, business license, public works, golf operations, city clerk, fire, finance, community services, and utilities.
- Process and balance business licenses, fire permits via remittance processor and window.
- Process, utility payments received through mail on remittance processor; image and provide audit trail of each transaction. Perform internal lockbox function to update utility billing system.
- Micro-encode all customer checks presented at window, received by mail and those received via interdepartmental.
- Prepare daily bank deposits; when interacting with bank personnel at vault teller services ensure exchange of monies is in balance; submit City deposit and receive deposit verification; and verify rate of exchange or bank service fees for foreign negotiable items.
- Collect, sort, and process contents of night depository boxes; count currency and verify dollar amounts to ensure accurate balance sheets.
- Code and classify documents for accounting purposes.
- Notify credit office when exception payments are made in order to prevent shut-offs or accounts flagged for various reasons.
- Verify check amount with City documents to ensure accurate general ledger account numbers for further payment processing and prior to financial system update.
- Receive mail and distribute to proper departments; prepare logs, lists and ledgers.
- Receive returned items from City Treasurer and direct item to appropriate departments for collection, file into established filing systems.
- Maintain a balanced cash drawer for daily cash receipt activities; run reports listing and ensure all credit card receipts for payments taken at each cashier station are accounted for prior to auto settlement occurs.
- Operate a variety of office equipment, such as electronic cash register, personal computer, ten-key calculator, remittance processor, mail extractor and typewriter.
- Perform related duties and responsibilities as required.
Qualifications
License/Certification Required: Possession of a valid and California Driver's License by date of appointment.
Supplemental Information
Well-qualified applicants will be invited to complete a 10-key test and written exam. Successful applicants will be invited for an oral interview.
The eligibility list established from this recruitment may also be used to fill the current and/or additional vacancies throughout the City.
Candidates must be specific and complete in describing their qualifications for this position. Failure to state all pertinent information may lead to elimination from consideration. Stating "See Resume" is not an acceptable substitute for a completed application.
The successful candidate will be required to undergo a reference / background check (to include a conviction record) and pass a post-offer pre-employment medical examination (which will include a drug/alcohol screening). The City of Anaheim utilizes E-Verify and new employees must provide documentation to establish both identity and work authorization.
Communication regarding your application and/or status will be sent to the email address listed on your application. Please check your email regularly throughout the recruitment process as you will not receive communications by any other method.
The City of Anaheim offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefits amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.
To view the current benefits summary, visit: https://www.anaheim.net/DocumentCenter/View/30970/Benefits-Summary-Full-Time
For additional information about the City's benefits, visit: www.myanaheimbenefits.com
RETIREMENT BENEFITS – The City contracts with the California Public Employees Retirement System (CalPERS) to provide retirement benefits. Retirement formula is based on appointment date and membership status with CalPERS.
Note: Pension contribution limitations are set by CalPERS each calendar year, with compensation limit requirements for Public Employee Pension Reform Act (PEPRA) members and Classic members. Employee contributions will be deposited into a 401(a) account after reaching this limit. Employees with CalPERS membership dates prior to July 1, 1996 are not impacted by these limits.
To view the current limits and additional CalPERS information, visit:
https://www.anaheim.net/DocumentCenter/View/4783/CalPERS-Rates