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Form of workJob Description
Position: Coffee Machine Cleaning Specialist | Warehouse Associate
About Pro Coffee Gear Located in Manor, Texas, Pro Coffee Gear is a leading e-commerce company specializing in espresso machines and coffee equipment. Renowned for our high-quality products and excellent customer service, we are expanding our team. We are seeking a dedicated individual who shares our passion for coffee and commitment to maintaining a pristine workspace.
The Role The Coffee Machine Cleaning Specialist is a key player in our warehouse operations, primarily focusing on the cleanliness of our equipment. This role also involves supporting the organization of the warehouse and assisting with shipments. Your responsibilities include:
- Espresso Machine Cleaning: Conducting thorough and detailed cleaning of espresso machines, ensuring they are in perfect condition for clients.
- Warehouse Organization: Helping maintain an organized and efficient warehouse environment.
- Assisting with Shipments: Aiding in the handling, loading, and unloading of shipments, ensuring accurate product counts.
- Quality Control: Inspecting incoming shipments for damage or mismatched items and reporting any issues.
- Supporting Photo Shoots: Preparing and cleaning machines for photo sessions to effectively showcase our products online.
- Facility Maintenance: Engaging in general cleaning and maintenance tasks within the warehouse, including railcars, trailers, and truck docks.
- Ad-Hoc Tasks: Participating in a variety of tasks and contributing to process improvements as required.
More about us
Pro Coffee Gear is a rapidly growing coffee equipment e-commerce company based on our 20 acre ranch in Austin, Texas. We aim to make it easy for our clients to equip their business or hobby with high quality coffee equipment while spending less. On the client-side, we do this by pairing delightful online purchase experiences with expert 1-1 consultations. On the operations side, we've built deep experience across the equipment spectrum, and a proprietary process for refurbishing espresso machines. We don't simply move boxes. We aspire to be the foremost technical experts in coffee equipment, and to leverage that expertise to help our clients succeed for the long-term. We support this mission with continual training, outstanding aftersales support, and one of the largest equipment and parts selections in the country. We're looking forward to having you grow with us!
Our Culture
Our warehouse team has a relaxed but professional culture. We work hard but enjoy and have fun at work. We're also a curious bunch who are fascinated by different coffee making equipment, their nuances across brand, and how they make coffee. We also genuinely enjoy coffee and the process of helping our clients make it. On the operational side, we take pride in delivering high quality products and identifying any potential issue a client might face before it happens. We are honest and ruthless about finding the root causes of problems when they occur, and revise our system design to minimize the chance that they will happen again. If something doesn't go according to plan, we unpack what happened and learn from it - no matter how small the issue may be. We embrace problems as learning opportunities we can use to grow. We strive to disassociate the person from the problem, which helps us be high performers without the stress typically associated with "making a mistake". Because we observe and debug small problems that come up before they become big problems, we rarely encounter aftersales issues. We embrace the small stresses associated with proactively avoiding major issues. This helps us avoid time consuming and emotionally laborious "fire fighting" exercises. It also allows us to be generous with our time when things don't go as planned.
