Clinical It Technician

Radiation Business Solutions is seeking a highly motivated and skilled Clinical IT Technician to join our IT healthcare team. The successful candidate will be responsible for providing technical support and IT services to various cancer centers across Alaska. This role involves frequent travel to different locations, ensuring that the cancer centers' IT infrastructure operates efficiently to support the delivery of quality healthcare services. At Radiation Business Solutions, you will enjoy a fantastic work-life balance, while being a part of something bigger than yourself.

If you are a dedicated and adaptable IT professional with a passion for healthcare, we encourage you to apply for this rewarding Clinical IT Technicianposition. Your efforts will directly contribute to the efficiency and effectiveness of cancer care services in diverse locations across Alaska.

Key Attributes:

ENCORE

Encourage others’ success

New ideas; anticipate problems

Create financial value for our clients

Ownership towards a solution

Reach Life Balance

Embody a positive approach

Key Responsibilities:

• IT Support: Provide technical support to clinical staff, ensuring all IT systems are operational and any issues are promptly resolved. This includes troubleshooting hardware and software problems and coordinating with the IT department for advanced technical issues.
• System Maintenance: Perform routine maintenance and updates on computer systems, software, and medical equipment to ensure optimal performance, reliability, and security.
• Equipment Installation: Set up, configure, and install IT equipment, including computers, medical devices, and peripherals, as needed in various cancer center locations.
• User Training: Train clinical staff on the proper use of IT systems and software, assisting them in understanding and utilizing healthcare-related software applications.
• Data Management: Ensure the security and confidentiality of patient data, maintaining compliance with healthcare data regulations (e.g., HIPAA).
• Network Support: Assist in the setup and maintenance of local and wide-area networks (LAN/WAN) and network connections, collaborating with the central IT team for complex network issues.
• Inventory Management: Keep track of IT equipment and supplies, managing inventory and procurement for cancer center locations.
• Documentation: Maintain accurate records of IT-related activities, including troubleshooting steps, maintenance schedules, and equipment inventory.
• Emergency Response: Be prepared to respond to IT emergencies and issues that may impact patient care. Ensure swift resolutions to minimize downtime. Travel: Travel to different cancer centers across Alaska to provide IT support and services. This role may require significant time spent on the road or in remote locations.

Benefits

• Competitive Salary
• Sign On Bonus
• 3 weeks' Vacation/Sick Time
• Sunshine Vacation Bonus
• Healthy Rewards Bonus

Physical Demands

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to lift/carry up to 25 pounds. Ability to sit/stand for long periods of time. Good manual dexterity with the ability to perform repetitive hand/wrist motions. Ability to manage multiple tasks as assigned and handle stressful situations. Works in typical clinical environment, including patient care areas. The noise level is usually moderate. Requires mastery of complex language, comprehension, reasoning, and analytical skills typically found in mid to high-level work.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• Bachelor's degree in information technology, Computer Science, or a related field (or equivalent work experience).
• Relevant IT certifications are a plus.
• Experience in healthcare IT or clinical support is highly desirable.

Travel Requirements:

Regular travel to different cancer centers in Alaska, often requiring overnight stays, up to 60% travel.

Key Skills and Abilities

• Proficiency in computer hardware, software, and networking.
• Strong problem-solving and troubleshooting skills.
• Excellent communication and interpersonal skills.
• Willingness to travel frequently and adapt to different work environments.
• Ability to work independently and as part of a team.
• Knowledge of healthcare regulations and data security (HIPAA).
• Familiarity with Aria and Mosaiq EMR systems