Clinical Administrator Assistant

The Clinical Administrator Assistant’s primary responsibility is providing administrative support to the Senior Clinical Administrator. This position reports to the Senior Clinical Administrator.

Essential Functions:

Referral tasks, including:

• Establishes and maintains effective working relationships with referral sources.
• Collects, organizes, and enters patient information in the Electronic Medical Record (EMR) for referrals.
• Obtains primary insurance verification and coordinates with the Finance Department for payer authorization as needed.
• Coordinates with the clinical team and referral sources to schedule evaluations and admissions.

Document management, including:

• Filing, faxing, tracking, and uploading documents to patient’s EMR including physician orders, plans of care, etc.

Dashboard/Reports:

• Coordinates with Quality and Education Manager, or designee, to maintain Clinical Dashboard.
• Generates reports as requested or assigned.

Other duties:

• Performs various invoice reconciliation and approval.
• Serves as back up on various tasks, during absence of Senior Clinical Administrator and Clinical Administrator I.
• Other job-related duties as assigned by the Senior Clinical Administrator or by Director of Patient Services or designee.

Knowledge and Skills:

• Understands and is committed to the hospice philosophy of care.
• Functions well as a team member and receives supervision in a professional manner.
• Able to work with a diverse group of people.
• Able to maintain confidentiality concerning patient and caregiver information.
• Understands and works within pertinent NYS and federal laws and regulations.
• Able to perform detailed work accurately and efficiently.
• Has ability to make decisions within established guidelines and work independently.
• Excellent verbal and written communication skills.
• Able to use Microsoft Office and learn other software applications quickly.
• High school diploma or equivalent required, and at least one (1) year paid experience with demonstrated skills in the bullets listed above.
• Occasionally needs to store clinical supplies.
• Needs to be able to lift and carry boxes that weigh 25 pounds.
• Periodic travel to Hospicare’s administrative offices is required.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 35 per week

Benefits:

• 403(b)
• 403(b) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: Hybrid remote in Ithaca, NY 14850