Client Success Coordinator

FAITH-FAMILY-FITNESS-WELLNESS-BUSINESS- A Real Estate Lending Company Like No Other! Focused on Leading Our Employees and Clients to a Total Quality Life!

Total Quality Lending is an emerging leader in the Real Estate Banking Industry. Total Quality Lending has a unique culture that is rooted from our Core Values of Family, Character, Create a positive impact, Discipline, Lead by example, Evolve, Extreme ownership, Equanimity and Our Mission of No Family Left Behind!

1 on 1 training and mentorship with Our Chief Operations Officer. We are looking for 1 person, not a class of 50. We will teach you the business to have a long career in the Real Estate Industry. It is near impossible to get into this field with no experience!

No experience? No worries! All we require is on-site attendance and a Bachelor's Degree. You will have the ability to learn Multiple Parts of the Real Estate Lending Operation! From Disclosures, To Understanding Loan Guidelines, Sales Support, How Underwriting & Funding Process Works, Post Closing and all other Ops Functions.

Have a knack for numbers, Problem Solving and superior people skills? You’re exactly the type of candidate we’re looking for. Possess a winning attitude and quick mind? Even better. All we ask of you is that you bring enthusiasm, a solid work ethic and a strong desire to learn. This is a very team-oriented position and we work closely together.

This Program with Training will set you up to Thrive for this exciting industry , A Growing Company with amazing career advancement potential.

Interested in learning more? Read on.

WHAT YOU WILL BE DOING

• Providing elite service to internal and external clients
• Learning investor guidelines, lending policies, and the required documentation, policy and procedures of TQL for Different Operations Departments
• Developing strong computer skills, including Internet knowledge
• Managing multiple priorities, while building rapport with Internal and External clients

What What We Need for This Position

• Hard workers who take accountability for their actions
• Self-motivated with a strong work ethic and a positive attitude
• Providing Elite Service to Clients and Teammates. Above and beyond is our Standard.
• Confident communication skills and professionalism over the phone and face to face
• Proficient in technology including Microsoft Office and the ability to multi-task
• Ability to take feedback and be coached up with the desire to get better every day.
• Fast-changing industry Things will Change Constantly you have to be = Flexible and Adaptable
• Ability to use complex logic and have Elite problem solving skills

Must Have Qualifications:

• Bachelor’s Degree
• Client Service Experience
• Work or Life experience with using complex logic and problem solving skills
• Advanced computer experience – ability to multitask on dual monitors
• On-site Attendance in Carmel ,Indiana

Job Type: Full-time

Pay: $40,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Overtime
• Weekends as needed

Education:

• Bachelor's (Preferred)

Work Location: In person