Client Service Specialist Part Time

• At GEO, we believe that diversity in our workforce and the inclusion of a variety of views, perspectives, and backgrounds are integral parts of our company's success.
• We believe that work is more than a place you go every day. It is about being inspired and motivated to achieve extraordinary things.
• Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

• Checks-in all clients entering the facility. May complete drug screens according to assigned random schedule for each client check-in.
• May perform breath analysis on each client who enters the facility for any purpose and provides a written or computerized result.
• Completes initial intake process with clients to completion, including intake paperwork, input into Company database, and assignment of groups and other services.
• Provides general office administration duties, including answering phones. Provides general customer service to all who enter the facility, including clients, customers and the general public.
• Assists case managers with case coordination, communication with appropriate official agencies, and preparation and distribution of reports.
• Files, prepares charts and performs data entry as assigned.
• May collect client payments, post payments on Company database, and make daily cash deposits.
• May be responsible for office opening and closing procedures.
• May be responsible to install and/or de-install electronic monitoring equipment on clients, and forward documentation to the appropriate agencies and the Company monitoring center.
• May transport clients to the center, community service events, job fairs, employment centers, clinics, etc. using Company vehicle.
• May clean electronic home monitoring (EHM) equipment.
• May facilitate orientation and psycho-educational/behavior modification groups on a weekly basis. Documents clients’ attendance, participation and progress in Company database.

Supervisory Responsibilities:

• No supervisory responsibilities.

• High school diploma required.
• Active, valid driver's license required.
• Two (2) years college coursework in Human Services or business discipline preferred.
• Minimum of six (6) months experience in Human Services field with direct participant services preferred.
• Minimum of six (6) months experience working with minority populations preferred.
• Bi-lingual language skills preferred.
• Good customer service skills.
• Effective communication skills with internal and external contacts at all levels.
• Good organizational skills and attention to detail.
• Solid computer skills and proficiency with MS Word and Excel.
• Basic database skills.
• Basic math skills.