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Form of workJob Description
We are looking to bring on a Client Service Representative to join our busy branding and marketing agency. This is an entry-level job with lots of opportunity for advancement, and you do not need marketing industry experience or a college degree. You do need to be a people person who loves to help others, and customer service experience is very beneficial.
The following qualifications are critical:
- Great communication skills (in person, over Zoom, and in writing)
- Great spelling and grammar skills
- Ability to type well and take detailed notes
- Great organizational skills and ability to prioritize
- Hardworking and excited to learn new things
- Ability to work independently and as part of a team
- Ability to thrive in a fast-paced environment
Additionally, we are looking for the type of person who:
- Thrives in a culture that feels like a tight-knit family
- Wants to put down roots and grow within the company
- Values flexibility in their schedule, but will get the job done
- Gets along well with others and has a positive attitude
- Loves to help people
70% of our team members are local and work in our office on the east side of Lawton every day, the rest are out of state and work remotely. For this role, we hope to find someone who lives around here so they can work in person and learn from being around the team, but for the right candidate, we would consider a fully remote hire. We hire a lot of military spouses who start with us in person when they are stationed at Fort Sill and then become remote team members when they PCS, and we are very open to that as well.
Salary depends on experience, and we offer a great benefits package with health insurance, 401k matching, and paid time off.
HOW TO APPLY
If this sounds like a good fit for you, please go to lawtonmg.com/careers and fill out the form on our website to apply. Applications submitted any other way will not be considered.
We place a very high value on the culture of our office, and we function as a family that works hard and has fun together. The right candidate will fit into this family, be hungry to learn new things, and will be able to own mistakes and learn from them. He or she should be professional, responsible, and someone who enjoys a good laugh and is comfortable with change. We are constantly evaluating and improving our processes so that we become better at serving our clients, and we value a positive, can-do attitude and a passion for excellent Client Service.
Some of the benefits we offer after a 90-day probationary period include:
- Casual environment
- Flexible hours
- Generous paid time off for vacations, holidays, and sick leave
- Health insurance for employees (option to purchase for dependents)
- 401k with matching
- Community involvement and volunteer opportunities
What we expect of our employees:
- Be a team player
- Look out for our company's best interests
- Take initiative
- Communicate problems and questions
- Be comfortable with change
- Put in 100% of your effort all the time
- Be reliable and on time
- Value personal growth
- Have a positive attitude
- Pay attention to detail
- Don't bring any drama
