Address
Form of workDescription
Healthcare Client Partner - Chicago IL
Level: Director
Location: Local candidates: Chicago IL (must live or be willing to relocate to Chicago)
About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Cognizant's Healthcare business unit is one of Cognizant's highest growth businesses and a critical part of Cognizant's business strategy. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
Overview
Client Partners play a key role in our growth strategy and are tasked with rapid business expansion within their assigned accounts, responsible for growth, health and future prospects of account relationships. The Client Partner has extensive CxOs level relationship building and executive connects, as well as a focus on revenues, operating margin, customer satisfaction, and employee growth and development. Bring top-notch consulting /relationship management skills and a deep appreciation of IT tools, techniques, systems, and solutions. The CP will be held accountable against Measurable Revenue/Profit Growth within set timelines.
Key Responsibilities
The individual needs to have had a strong pedigree of leading similar healthcare relationships and having grown them in previous roles.
Healthcare payer - Medicare/Medicaid experience
Drive profitable growth of the Client relationships in the region
Review the performance metrics of the account with the delivery, operations and finance teams on regular basis
Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and implement it.
Have regular meetings and work with the customer decision makers and influencers.
Have a complete understanding of the relationship position within the portfolio
Be responsible for execution and customer satisfaction in all the revenue portfolios within the accounts
Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account
Shape the thought leadership agenda
Actively drive execution of the Digital/ Transformation/innovation agenda for the portfolio
Qualifications
Preferred Qualifications
A strong performance track record of running different portfolios-ranging from sales, new sales, programs and existing annuity business
Must be detail oriented and able to lead and maintain all facets of complex assignments.
Demonstrate the flexibility to work among diverse corporate environments, industries and technical and non-technical audiences
Being able to make knowledgeable conversations with clients in Digital Area/trends in the industry
Must be able to navigate a large organization, work in a multifaceted matrix and have the power of persuasion through content and confidence
This position is also eligible for Cognizant's discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
#LI-PMB
Qualifications
Technical Skills
SNo
Primary Skill
Proficiency Level *
Rqrd./Dsrd.
1
SFDC Health Cloud-Patient Mgmt
PL1
Required
2
PS Projects-Claims
PL1
Required
* Proficiency Legends
Proficiency Level
Generic Reference
PL1
The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
PL2
The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
PL3
The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
PL4
The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.
Healthcare Client Partner - Chicago IL
Level: Director
Location: Local candidates: Chicago IL (must live or be willing to relocate to Chicago)
About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world. Cognizant's Healthcare business unit is one of Cognizant's highest growth businesses and a critical part of Cognizant's business strategy. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
Overview
Client Partners play a key role in our growth strategy and are tasked with rapid business expansion within their assigned accounts, responsible for growth, health and future prospects of account relationships. The Client Partner has extensive CxOs level relationship building and executive connects, as well as a focus on revenues, operating margin, customer satisfaction, and employee growth and development. Bring top-notch consulting /relationship management skills and a deep appreciation of IT tools, techniques, systems, and solutions. The CP will be held accountable against Measurable Revenue/Profit Growth within set timelines.
Key Responsibilities
The individual needs to have had a strong pedigree of leading similar healthcare relationships and having grown them in previous roles.
Healthcare payer - Medicare/Medicaid experience
Drive profitable growth of the Client relationships in the region
Review the performance metrics of the account with the delivery, operations and finance teams on regular basis
Collaborate with multiple service lines, innovation teams and business teams in Cognizant to formulate a business plan and implement it.
Have regular meetings and work with the customer decision makers and influencers.
Have a complete understanding of the relationship position within the portfolio
Be responsible for execution and customer satisfaction in all the revenue portfolios within the accounts
Identify and forge partnerships and tap into existing alliance partnerships of Cognizant to grow the account
Shape the thought leadership agenda
Actively drive execution of the Digital/ Transformation/innovation agenda for the portfolio
Qualifications
- 15+ years of experience in a client facing role in a consulting firm or an account/engagement management role in the IT professional services offshore/outsourcing industry.
- Experience running Client P&L of $50+ Million dollars including reporting and metric assessment for the account.
- In depth understanding of Healthcare (payer) Medicare/Medicaid business domain, technology and services domains
- Understanding and thought leadership in technology, services and business trends and their direct and indirect impacts on the outcomes for healthcare companies
- Strong experience with the global service delivery model
- Candidates must have a proven track record of building and maintaining long-term relationships at senior (CXO and CXO-1) levels. They must be comfortable presenting to C-level executives, and senior business and technology leaders, and must be persuasive and influential
- Experience in digital services/solutions
- Healthcare Medicare/Medicaid (payer)
- This role requires strong leadership skills and proven capabilities of being an inspiring leader
- Strong executive presence and gravitas
- Minimum BS Degree.
Preferred Qualifications
- MS or MBA degree preferred
A strong performance track record of running different portfolios-ranging from sales, new sales, programs and existing annuity business
Must be detail oriented and able to lead and maintain all facets of complex assignments.
Demonstrate the flexibility to work among diverse corporate environments, industries and technical and non-technical audiences
Being able to make knowledgeable conversations with clients in Digital Area/trends in the industry
Must be able to navigate a large organization, work in a multifaceted matrix and have the power of persuasion through content and confidence
This position is also eligible for Cognizant's discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits : Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
Medical/Dental/Vision/Life Insurance
Paid holidays plus Paid Time Off
401(k) plan and contributions
Long-term/Short-term Disability
Paid Parental Leave
Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
#LI-PMB
Qualifications
Technical Skills
SNo
Primary Skill
Proficiency Level *
Rqrd./Dsrd.
1
SFDC Health Cloud-Patient Mgmt
PL1
Required
2
PS Projects-Claims
PL1
Required
* Proficiency Legends
Proficiency Level
Generic Reference
PL1
The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
PL2
The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
PL3
The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
PL4
The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.
