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Form of workJob Description
Job Description
As a Client Account Manager at Intelligent Technical Solutions, you are expected to have the ability to understand technological solutions for clients while understanding the relationship skills necessary to communicate effectively to a various number of clients.
Job Responsibilities
- Grow existing accounts within the assigned territory
- Providing IT consulting sales support to clients in an assigned territory or customer base.
- Uncover new business opportunities with existing clients.
- Sell IT, phone, and Internet services to existing client.
- Develop and present solutions based on customer's business requirements.
- Ability to understand various ways a solution may be delivered and anticipate what will work best for client.
- Analyze client needs and create supporting documentation to outline these needs.
- The ability to work collaboratively in a team environment to create tailored client solutions.
- Use company CRM and knowledge management tools in order to provide various levels of sales reporting.
- Check in with clients, regularity based on client revenue.
- Coordinate meetings, appointments or other “touch points” for client engagement.
- Create a strategic plan for high-level accounts.
- Prepare quotes for technical projects.
- Present Strategic Business Reviews within specified
Job KPIs
- 3 Strategic Business Reviews Presentations Reviewed.
- Update Opps Weekly
- <24-hour average response time on Sales tickets.
- 3 Strategic Business Reviews Presented (weekly)
Compensation:
Pay rate ranges from $28.85-$30/hour and vary by experience and location.
Benefits:
- Paid US Holiday
- Paid Time Off
- Comprehensive Health Plans
- Life and Accident Insurance
- Accident and Disability Coverage
- Company-paid training and certification
- Retirement Security
- Health & Wellness Program
- Salary Loan
