Child Care Specialist

Salary: $24.56 - $36.84 Hourly
Location : Chaska Government Center, MN
Job Type: Full-Time
Job Number: 02628
Division: Health & Human Services
Department: Income Support-Workforce Services
Opening Date: 01/16/2024
Closing Date: 1/30/2024 4:30 PM Central
JOB SUMMARY
Under the direction of the Workforce Services Supervisor, the Child Care Specialist conducts client intake interviews to explain and answer client questions concerning the Child Care program, to gather and obtain information concerning eligibility, to make eligibility determinations, and to explain billing/payment processes. The Child Care Specialist provides other case management activities to include coordinating assistance with other counties, to make client referrals, to document and maintain all client records/actions, and to make ongoing eligibility determinations, as required.
TYPICAL DUTIES AND RESPONSIBILITIES
• Answers questions of the public, staff and community concerning Child Care services, programs and processes of the County. Screens and assists all clients and requests for information and provides information concerning program specifics and provides eligibility information.
• Performs a variety of caseload management activities and functions for the Child Care program.
• Responds to Employment and Training requests for back-up assistance.
• Maintains and updates employment and training obligation databases.
• Inputs, prepares and generates various participant and financial data required for employment, training or Child Care services.
• Assists with the Summer Youth Programs.
• Responsible for statistical reporting for various departments.
• Maintains agency forms, informational packets, and agency supplies.
• Performs other comparable duties of a like or similar nature as assigned.
MINIMUM QUALIFICATIONS
• High school diploma or GED and one year of previous clerical and administrative support experience in human services, Child Care services, or social service programs.
or
• Associates Degree in related area.
SCORED EXAMINATION PROCESS
All applications will be screened for minimum qualifications, scored and ranked. The highest ranked candidates meeting minimum qualifications will be recommended for the scored oral examinations (interviews). Final selection for the position will include successful completion of oral interview(s), reference checks, and background investigation.
01
What is the highest level of education you have completed?

• High School Diploma/GED
• Associates Degree or higher
• Neither of the above

02
How many years of work experience do you have in human services, Child Care services, or social service programs?

• None/less than one year
• One year or more

03
Please rate your knowledge of Child Care assistance/financial assistance programs in the state of MN. Be prepared to support your answer if invited to interview.

• None
• Beginner
• Intermediate
• Advanced

04
Do you have experience working with electronic filing systems? Please ensure the work history portion of your application supports your answer.

• Yes
• No

05
Do you have paid work experience conducting interviews with residents and families?

• Yes
• No

06
What level of experience do you have with Microsoft Office? Be prepared to support your answer if invited to interview.

• None
• Beginner
• Intermediate
• Advanced

07
How many years of customer service experience do you have?

• None/less than one year
• One year to less than two years
• Two years to less than five years
• Five years or more

08
How many years of experience do you have working with residents who experience multiple barriers?

• None
• Less than one year to less than two years
• Two years to less than five years
• Five years or more

Required Question