Chief Operating Officer (COO)

Chief Operating Officer-Comprehensive Ophthalmology Practice

Gulf South Eye Associates was established in the early 1980's to provide comprehensive ophthalmology care with a focus on cataract, cornea, and glaucoma surgery. We have four board certified and fellowship trained medical doctors and one board certified optometrist. We recently relocated to a new office following the renovation of a building, allowing us to expand our clinical space.

We are currently seeking an administrator for this practice. This is a managerial position responsible for the efficient and effective administration of all aspects of the health care services at Gulf South Eye Associates, including the clinical, financial, administrative, information technology, and human resource systems. The individual should demonstrate the ability to achieve individual quality performance in daily duties, is team oriented, and seeks to produce timely and high quality results. We are currently seeking individuals with the following attributes.:

• Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation.
• Resourceful team player who excels at building trusting relationships with patients, referral sources and colleagues.
• Leadership-inspires and motivate others to perform well, leads by example.
• Conflict resolution skills-ability to resolve both internal and external issues.
• Passion for making a difference in people's lives.
• Analytical/problem solving skills-identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
• Judgment-displays willingness to make decisions, exhibits sound and accurate judgment and make timely decisions.
• Ability to maintain confidentiality in all works performed.
• Oral/Written Communication skills-speaks and writes clearly in positive or negative situations.
• Demonstrates group presentation skills when conducting meetings, leading a team r working with peers.
• Management skills-includes staff in planning, decision-making, facilitating improvement, makes self available to staff, listens effectively, provides regular feedback, develop staffs skills, encourages growth.
• Ability to work on multiple tasks with multiple groups independently and concurrently.
• Ability to present oneself and ones ideas with clarity, confidence, and poise.
• Possess excellent interpersonal and human relation skills.
• Provide critical thinking and problem-solving abilities including resolving complex problems requiring innovative solutions.
• Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
• Effectively implements change, champions new initiatives, and supports corporate decisions.

Responsibilities

• Oversee the daily operations of the practice, ensuring smooth and efficient workflow.
• Manage financial aspects of the practice, including budgeting, billing, and insurance claims.
• Manage and supervise staff, including hiring, training, and performance evaluations.
• Regularly reviews financial and productivity management reports and takes appropriate actions.
• Manages the account receivables and collection process.
• Manages payroll and human resources.
• Supervises and evaluates clinic production and revises procedures or implements new procedures to improve practice efficiency and compliance.
• Works in conjunction with IT Professionals to ensure that IT systems and EMR are working properly.
• Ensures regular communication with appropriate staff members to address concerns.
• Cost Consciousness-Works with approved budget; develops and implements cost saving.
• Plans and schedules staff meetings and in-service training for the teams.
• Coordinate patient scheduling and ensure timely delivery of services.

Position Requirements

• 4+ years of management experience, preferably in a health care setting
• Bachelor's degree in related area strongly preferred.
• B.S./B.A. preferred or 5 years experience in clinic management.
• Extensive understanding of physician practice operations.
• Experience in a leadership position managing multiple physician practices.
• Computer literacy essential. Knowledge of QuickBooks, Microsoft Word, Power Point, Excel, EMR systems essential.
• Experience in budgetary process and administrative accounting required.
• Working knowledge of HIPAA and other medical insurance regulations and terminology for private payor, state and federal plans including coding, billing and reimbursement protocols.
• At least 1 year of experience with electronic health/medical record systems preferred.

Position Benefits

Full time employees receive a thorough benefit package including competitive pay, medical insurance, dental insurance, paid holidays, paid time off, other company perks and an opportunity to participate in 401(K) retirement plan with a generous company contribution and profit sharing.

Job Type: Full-time

Pay: $90,000.00 - $125,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• Metairie, LA 70006: Relocate before starting work (Required)

Work Location: In person